Shianne Reimer
Abbotsford,BC
Summary
I am a dedicated and approachable professional known for exceptional reliability, task-driven focus, and a personable demeanor. I am a outstanding team player with a track record of cultivating effective collaborations. I consistently demonstrate my adept leadership and communication skills honed through engagements in school, dance, customer service and clerical based work environments. I am motivated by challenges and have a passion to genuinely help others.
Overview
8
8
years of professional experience
Work History
Scheduling & Deployment Assistant
Correctional Services Canada
10.2021 - 10.2022
- Answered and directed phone calls
- Wrote and distributed emails, letters, faxes, and forms
- Developed and maintained physical and digital filing systems (GC Docs, Excel)
- Maintained employee schedules
- Corresponded with WorkSafeBC on behalf of CSC employees
- Developed and maintained courteous and effective working relationships
Financial Service Advisor
Aldergrove Credit Union
Mission, BC
02.2019 - 09.2021
- Built and maintained strong relationships with members
- Provided financial advice and direction
- Completed documents and regulatory compliance forms
- Answered phones and emails
- Verified confidential information and reviewed member's financial statuses
- Daily use of Microsoft Excel, Microsoft Word, Outlook and PowerPoint
Financial Service Representative
Aldergrove Credit Union
04.2018 - 01.2019
- Delivered friendly service and personalized attention to members
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Contributed to sales goals by recommending products and services to meet member's financial needs
- Serviced ATMs, balanced cash boxes, and processed transactions such as bill payments, Receiver General Payments, and cash exchanges
- Answered and directed phone calls and emails
- Maintained updated records of all financial transactions to support traceability.
Barista
Milsean Tea Shoppe
08.2014 - 11.2017
- Greeting incoming and departing customers
- Providing answers to questions regarding company products, operations, baked goods, and ingredients
- Counting cash on a regular daily basis
- Exchanging cash and working with debit machines
- Preparing light meals and drinks
Education
Certifcate - Consumer & Residential Mortgage Lending Self Study
Dalhousie University - Credit Union Institute
Halifax, NS03.2021
High School Diploma -
W.J. Mouat Secondary
Abbotsford, BC06.2017
Skills
- Customer Relationship Management
- Effective Multitasking
- Phone Inquiries
- Documentation and File Managements Skills
- Office Supplies and Inventory
- Verbal and Written Communication
- Critical Thinking
- Conflict Resolution
- Scheduling Processes
- Administrative Duties
- Calendar Coordination
- Information Protection and Confidentiality Requirements
- Time Management Skills
- Customer Support
Volunteer Experience
Athletes in Action, June 2023
Photographer, Madagascar
- Responsible for digitally documenting AIA’s 2023 Basketball tour in Madagascar
- Daily duties included attending basketball camps and clinics and taking photos of events and participants
Northview Community Church, September 2020 to Present
Highschool Youth Leader, Abbotsford, BC
- Responsible for providing leadership, guidance, and advice to young girls aged 14-18
Food Banks Canada, December 2020 to January 2021
Volunteer Worker, Mission, BC
- Responsibilities include organizing canned goods and creating food hampers
MCC Warehouse, July 2018
Volunteer Worker, Abbotsford, BC
- Responsibilities include clearing tables, serving food to customers, and washing dishes
W.J. Mouat Secondary School, September 2015 to June 2017
Student Leadership Volunteer, Abbotsford, BC
- Responsibilities include planning and organizing various events and activities for those attending the school
Ivivva Kids, June 2016
Summer Camp Activity Coordinator, Vancouver, BC
- Responsible for supervising kids attending the summer camp, and coordinating engaging games and activities for kids aged 6-18
Various Community Events, September 2005 to July 2017
Dancer, Fraser Valley, BC
- Opening Ceremonies of the 2010 Paralympics
- Canada Day Parade
- Abbotsford Christmas Tree Lighting
- Mission Candlelight Parade
- Abbotsford Berry Festival
- MS Walk
- Chantel Funk Design Show
- MOVE Fashion Show Promoting Women’s Resource Center
References
Brad Raven
Tel: (236) 380-0879
Email: bradley.raven@csc-scc.gc.ca
Michelle Adams
Tel: (778) 752-0022
Email: madams@aldergrovecu.ca
Akram Mourad
Tel: (604) 857-9234
Email: amourad@aldergrovecu.ca
Karen Bowater McKay
Tel: (604) 807-6551
Email: karen.bowater@abbyschools.ca
Timeline
Scheduling & Deployment Assistant
Correctional Services Canada
10.2021 - 10.2022
Financial Service Advisor
Aldergrove Credit Union
02.2019 - 09.2021
Financial Service Representative
Aldergrove Credit Union
04.2018 - 01.2019
Barista
Milsean Tea Shoppe
08.2014 - 11.2017
Certifcate - Consumer & Residential Mortgage Lending Self Study
Dalhousie University - Credit Union Institute
High School Diploma -
W.J. Mouat Secondary
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