Summary
Overview
Work History
Education
Skills
Timeline
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Shianne Mercredi

Moose Lake ,MB

Summary

Proven administrative professional with extensive experience at Northern Inter-Tribal Health Authority, adept in Microsoft Excel and fostering strong relationships. Demonstrated ability to streamline operations, enhance document management, and support program development with meticulous attention to detail and a compassionate approach. Achieved significant improvements in data accuracy and office efficiency, underscoring a commitment to excellence and teamwork.

Overview

10
10
years of professional experience

Work History

Caregiving

07.2019 - Current
Maternity leave during pandemic and continued as homemaker and focused on parenting

Administrative Assistant

Northern Inter-Tribal Health Authority
02.2019 - 06.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent client service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Drafted correspondence and other documents as required by all programs
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Program Assistant

Northern Inter-Tribal Health Authority
09.2014 - 09.2018
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Supported planning and coordination of all Community Service Unit program and associated activities.
  • Created and updated records and files to maintain document compliance.
  • Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
  • Prepared clearly written and formatted documents and reports.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Supported the development of new programs through thorough research and analysis of industry trends.
  • Drafted agendas, recorded minutes, and generated documents to facilitate meetings.
  • Assisted in grant writing efforts, securing additional funding for program expansion and improvements.
  • Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
  • Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Coordinated and communicated with external stakeholders to support program objectives.
  • Facilitated smooth transitions during periods of organizational change by effectively communicating expectations to all stakeholders involved.

Education

Certificate - First Nations And Aboriginal Counselling

Brandon University
Brandon, MB
2007

High School Diploma -

West Lynn Heights School
Lynn Lake, MB
06.2005

Skills

  • Respectful and Compassionate
  • Time Management
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Strong Ethics
  • Relationship Building
  • Flexible Schedule
  • Verbal and written communication skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Computer Proficiency
  • Documentation and Recordkeeping
  • Office Management
  • Professional Communication
  • Scheduling and calendar management
  • Dedicated Team Player
  • Excel spreadsheets
  • Recordkeeping
  • Verbal Communication
  • Data organization
  • Deadline-oriented
  • Professional and mature
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Document Management
  • Spreadsheets
  • Multi-Line Phone Systems
  • Resourceful
  • Event Coordination
  • Meeting planning
  • Social media knowledge
  • Internet Research
  • Writing reports
  • Project Management
  • Letter preparation
  • Research

Timeline

Caregiving

07.2019 - Current

Administrative Assistant

Northern Inter-Tribal Health Authority
02.2019 - 06.2019

Program Assistant

Northern Inter-Tribal Health Authority
09.2014 - 09.2018

Certificate - First Nations And Aboriginal Counselling

Brandon University

High School Diploma -

West Lynn Heights School

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Shianne Mercredi