Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheza Shaheen

Edmonton,AB

Summary

To obtain a part time position that allows me to use my previous administrative and customer experience to the fullest. Have an opportunity to utilize my exceptional sales and receptionist skills all coupled together to achieve and exceed the goals of the organization.

Overview

7
7
years of professional experience

Work History

Receptionist

WIC Physiotherapy
03.2023 - 08.2023
    • Greeted incoming visitors and patients provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated patient charts.
    • General administrative duties- filing, assisting patients with paperwork and maintaining patient records
    • Maintained clinic cleanliness and updated cleaning log daily.
    • Communicated with MVA adjusters, WCB Case Managers and other insurance company representatives.
    • Processed private payments and billed patient insurances.
    • Assisted patients in treatment area as well as wiping down beds and equipments after each use

Security Guard

Best Guard Security
10.2021 - 03.2022
    • Performed Covid-19 vaccination screening of staff, visitors and players
    • Collected visitor information to pass on to management
    • Ensured refugees remained in quarantine
    • Verified photo IDs and tickets to allow guests passage.
    • Addressed problems quickly and reported clear information while working under minimal supervision.

Back of House Associate

Tory Burch
07.2019 - 01.2020
  • Worked alongside manager to create presentable display of items
  • Replenished stock and maintained stock room in between to manage store operations
  • Updated pricing and sales signs to promote merchandise.

Lead and Cashier

Polo Ralph Lauren
10.2016 - 06.2019
  • Aided customers in finding the right product for them
  • Processed sales transactions attentively and in a timely manner
  • Resolved customer complaints and ensured customer satisfaction
  • Scheduled fellow employees breaks and conveyed their goals of the day
  • Performed bag checks
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Jean Vanier Catholic Secondary School
Milton, ON
06.2017

Skills

  • Skills and Abilities:
  • Friendly and positive attitude
  • Reliable detail oriented
  • Able to work independently and as team player
  • Exceptional listener and communicator who effectively conveys information verbally and in writing
  • Fast-learner and able to multi-task in fast-paced setting
  • Excellent organizational and time management skills
  • Security procedures Knowledge
  • Office management skills

Languages

English
Urdu
Hindi
Punjabi

Timeline

Receptionist

WIC Physiotherapy
03.2023 - 08.2023

Security Guard

Best Guard Security
10.2021 - 03.2022

Back of House Associate

Tory Burch
07.2019 - 01.2020

Lead and Cashier

Polo Ralph Lauren
10.2016 - 06.2019

High School Diploma -

Jean Vanier Catholic Secondary School

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Sheza Shaheen