Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SHEYLLEN NUNAL

Toronto,ON

Summary

Committed retail management professional with flexible schedule and solid understanding of how to build and maintain performance-oriented teams. History of exceeding sales and operational targets with proven expertise in personnel management, business leadership and sales planning. Knowledgeable about successful loss prevention and stock management strategies to maintain optimal profit margins.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Browns Shoes
10.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Retail Store Manager

Motorheadz Diversion Delgado
10.2021 - 04.2022
  • Hire, train, and supervise staff, set performance expectations, and motivate employees
  • Monitor and maintain inventory levels, order merchandise, and conduct regular audits
  • Create appealing store displays and ensure a customer-friendly layout
  • Create work schedules and balance labor costs with sales projections
  • Establish supplier relationships, negotiate terms, and evaluate product quality and pricing
  • Collaborate with the marketing team for advertising and promotional campaigns.

Retail Store Associate

SM City Iloilo
01.2021 - 09.2021
  • Provided exceptional customer service by greeting and assisting customers with product inquiries, recommendations, and purchases, ensuring a positive and enjoyable shopping experience
  • Processed point-of-sale transactions accurately and efficiently, handling cash, credit card, and electronic payment methods in compliance with company policies
  • Maintained a clean and organized store environment, including restocking shelves, arranging displays, and ensuring merchandise presentation aligned with visual merchandising guidelines.

Financial Advisor

Sunlife Canada of Philippines
01.2018 - 12.2020
  • Advised clients on a wide range of financial products and services offered by Sunlife, including insurance plans, investment options, and retirement strategies
  • Utilized effective networking and prospecting techniques to expand client base and reach out to potential clients
  • Maintained strong pipeline of incoming leads with networking, cold calling and referrals
  • Identified optimal products for each client and presented solutions.

Front Office Staff

Sunnies Studios
01.2018 - 09.2018
  • Member of Royale Wellness Product

Education

Diploma - Professional Culinary Arts -

Culinary Management Centennial College
Toronto, Ontario
05.2023

Diploma in Professional Culinary Arts -

La Flamme Bleue Center for Culinary Arts
Iloilo City, Philippines
01.2020

Bachelor degree in business management - Marketing -

San Sebastian College Recoletos Manila
Manila City, Philippines
06.2013

Skills

  • Shipment Processing
  • Customer Service
  • Return Processing
  • Payment Processing
  • POS Systems
  • Product restocking
  • Payment Collection
  • Team Collaboration
  • Financial Records Oversight
  • Team Leadership
  • Inventory Control
  • Cash Handling
  • Product Knowledge
  • Retail Merchandising
  • Store Organization
  • Sales and Promotions
  • ID Verification
  • Product Recommendations

Certification

  • Redfish Training The Courtyard by Marriott "Share our World" - 2020
  • Personal Master Course Training - 2019
  • The Master Closer Blue Print Training - 2019
  • Advisors Sales Accelerator Program Training - 2019
  • National Certificate II in Cookery 2021
  • Smart Serve Canada Certificate 2023
  • Canadian Red Cross 2023
  • Food Handler Certification 2023

Languages

English
Professional Working

Timeline

Cashier

Browns Shoes
10.2023 - Current

Retail Store Manager

Motorheadz Diversion Delgado
10.2021 - 04.2022

Retail Store Associate

SM City Iloilo
01.2021 - 09.2021

Financial Advisor

Sunlife Canada of Philippines
01.2018 - 12.2020

Front Office Staff

Sunnies Studios
01.2018 - 09.2018

Diploma - Professional Culinary Arts -

Culinary Management Centennial College

Diploma in Professional Culinary Arts -

La Flamme Bleue Center for Culinary Arts

Bachelor degree in business management - Marketing -

San Sebastian College Recoletos Manila
SHEYLLEN NUNAL