Sheyla Vasconcelos
Glendale,CA
Summary
Compassionate and detail-oriented recent licensed vocational nurse with a strong clinical background in internal medicine, breast oncology, and cosmetic and reconstruction surgery. Seeking a position to provide high-quality patient care experience in a dynamic healthcare setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Coordinator
Peter H Ashjian MD
03.2025 - Current
- Answer high volume telephone calls to offer office information, answer questions, and direct calls to physician
- Process payments using cash and credit cards, maintaining accurate records of transactions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Provide compassionate support to anxious patients during preoperative consultations, ensuring they felt informed and at ease.
- Arrange pre-operative and post-operative appointments for surgical patients.
- Provide wound care and post surgical instructions
- Obtain pre-authorizations, pre-certifications and GAP authorizations ahead of scheduled surgeries.
Medical Assistant/Patient Care Coordinator
Glendale Adventist Hospital
02.2023 - 03.2025
- Assisted in patient intake and verification processes, ensuring accurate medical record management.
- Coordinated patient appointments and follow-up care to enhance overall patient experience.
- Maintained sterile environments by adhering to infection control protocols and procedures.
- Assisted physicians with minor procedures, including breast biopsies
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Processed insurance authorizations, verifying coverage for surgical procedures in a timely manner.
- Coordinated surgery schedules, ensuring efficient use of operating rooms and resources.
Medical Assistant
Joseph J Pachorek MD
09.2021 - 02.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor procedures, including pap smears, pelvic exams, ear lavages, etc.
- Administered intradermal, subcutaneous, and intramuscular injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Provided patient education materials and reinforced provider instructions
Education
Post-Degree Certificate - Licensed Vocational Nurse
Glendale Career College
Glendale, CA04.2025
Associate of Science - Medical Assistant
Platt College
Alhambra, CA08.2021
High School Diploma -
Glendale High School
Glendale, CA06.2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- CPR
- First aid
- Insurance authorizations
- Professionalism and ethics
- EMR / EHR
- Laboratory specimen collection
Certification
- Licensed Vocational Nurse
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Patient Care Coordinator
Peter H Ashjian MD
03.2025 - Current
Medical Assistant/Patient Care Coordinator
Glendale Adventist Hospital
02.2023 - 03.2025
Medical Assistant
Joseph J Pachorek MD
09.2021 - 02.2023
Post-Degree Certificate - Licensed Vocational Nurse
Glendale Career College
Associate of Science - Medical Assistant
Platt College
High School Diploma -
Glendale High School