Sheyla Rodriguez
Toronto,Canada
Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments as well as Cashiering with more than 5 years of retail experience. Well-versed in all areas of store operations. Passionate about exceeding customer expectations to building loyalty and retention.
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability. Bilingual in both English and Spanish.
Overview
18
18
years of professional experience
Work History
Store Associate
TJX Winners
10.2021 - Current
- Managed cash register operations to ensure accurate transactions and excellent customer service.
- Conducted regular inventory counts to maintain accurate stock levels and minimize discrepancies.
- Operated equipment for product displays to enhance store presentation and accessibility.
- Enhanced shopping experience with attentive customer service and prompt issue resolution.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Sales associate
GAP Inc.
09.2016 - 10.2021
- Greet customers entering the store to ascertain what each customer wants or needs
- Politely assist customers in person and via telephone
- Design displays to make the store experience interactive, engaging and reassuring
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Data entry/cashier
Fresh Advancements Inc
10.2011 - 06.2016
- Directed calls to appropriate individuals and departments
- Processed daily invoices and billed renewed invoices to clients
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems
- Politely assisted customers in person and via telephone
- Assisted with receptionist duties, file organization and research and development
- Completed purchases using Point of Sale systems
- Trained new cashiers on procedures, customer service and sales techniques
- Totaled bills and calculated taxes
Sales/cashier
Jr’s Natural Health & Bulk
08.2006 - 10.2011
- Earned management trust by serving as key holder, responsibly opening and closing store
- Communicated with vendors regarding back order availability, future inventory and special orders
- Described product to customers and accurately explained details and care of merchandise
- Assisted customers with food selection, inquiries and order customization requests
- Set up new sales displays each week with fresh merchandise.
- Reviewed new promotions and monitored price changes.
Education
High School diploma - undefined
Grand Prairie High School
Grand Prairie, Texas05.2000
Skills
- Quick learner
- Strong client relations
- Exceptional communication skills
- Good telephone etiquette
- Computer proficiency
- Accurate money handling
- Multi-tasking ability
- Friendly demeanor
- Cleanliness
- Accurate and detailed
- Basic math skills application
- Honest and dependable
- Strong communication and interpersonal skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Store Associate
TJX Winners
10.2021 - Current
Sales associate
GAP Inc.
09.2016 - 10.2021
Data entry/cashier
Fresh Advancements Inc
10.2011 - 06.2016
Sales/cashier
Jr’s Natural Health & Bulk
08.2006 - 10.2011
High School diploma - undefined
Grand Prairie High School
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