Sheyla Hernandez Gomez
Los Angeles
Summary
Detail-oriented Shift Coordinator skilled in multitasking and managing operations. Proficient in staff training, scheduling, and ensuring workplace safety. Committed to enhancing employee engagement and optimizing client service.
A highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Coordinator
Burger King
Los Angeles, CA
01.2022 - Current
- Trained new team members on operational procedures and safety protocols.
- Coordinated daily operations to ensure smooth workflow and adherence to schedule.
- Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
- Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Medical Assistant Intern
Samaritana Medical Clinic
Los Angeles, CA
04.2026 - 06.2026
- Assisted healthcare providers in patient examinations and treatment procedures.
- Managed patient scheduling and follow-up appointments to optimize clinic operations.
- Recorded and updated patient medical histories accurately in electronic health records (EHR).
- Educated patients on medication management and post-treatment care instructions.
- Maintained cleanliness and organization of examination rooms to enhance patient experience.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Supported optimal patient care by performing diagnostic tests under supervision, such as ECGs, phlebotomy, and point-of-care testing.
- Collected histories, vitals, and current complaints via patient interviews.
- Measured patient pulse oximetry.
- Administered patient assessments and collected vital signs to ensure accurate health monitoring.
- Assisted in scheduling appointments, optimizing clinic workflow for improved patient flow.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
No Degree -
American Career College
CA06.2026
High School Diploma -
Edward R. Roybal Learning Center
Los Angeles, CA06.2023
Skills
- Multitasking proficiency
- Workplace safety
- Scheduling and planning
- Staff training and development
- Team development
- Employee engagement
- Positive attitude
- Daily workflows
- Inventory counts
- Client service
- OSHA regulations compliance
Certification
- License - ServSafe
- Certification Of Completion for Medical Assisting
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Medical Assistant Intern
Samaritana Medical Clinic
04.2026 - 06.2026
Shift Coordinator
Burger King
01.2022 - Current
No Degree -
American Career College
High School Diploma -
Edward R. Roybal Learning Center