Sheyla Hernandez
Oxnard
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Proven ability to enhance customer satisfaction through effective communication and multitasking.
Developed strong analytical and research skills within academic environment, focusing on human behavior and mental processes. Demonstrated ability to synthesize information and apply psychological principles to real-world scenarios. Seeking to transition into new field, leveraging these transferrable skills to drive positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Five Guys Burger And Fries
04.2022 - Current
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Arts - Psychology
California State University, Channel Islands
Camarillo, CA05-2027
Associate of Arts - Psychology
Oxnard College
Oxnard, CA12-2025
High School Diploma -
Rio Mesa High School
Oxnard, CA06-2021
Skills
- Customer service
- Data analysis
- Research methods
- Team collaboration
- Effective communication
- Teamwork and collaboration
- Multitasking and organization
- Communication skills
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Five Guys Burger And Fries
04.2022 - Current
Bachelor of Arts - Psychology
California State University, Channel Islands
Associate of Arts - Psychology
Oxnard College
High School Diploma -
Rio Mesa High School
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