Summary
Overview
Work History
Education
Skills
Career Experience
Personal Information
Languages
Timeline
Generic

Sheyda Teymourfamianasl

Mississauga,ON

Summary

Skilled Pharmacy Assistant brings 4 years of experience in retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.

Overview

5
5
years of professional experience

Work History

Walmart Associate

Walmart
12.2022 - Current
  • Provide assistance and support to customers regarding products, services, and purchases
  • Operate cash registers, process transactions, and handle returns at checkout points
  • Demonstrate comprehensive knowledge of Walmart's products, services, policies, and procedures
  • Resolve customer complaints and concerns efficiently to ensure satisfaction
  • Monitor and maintain stock availability on the sales floor, assisting customers in locating products
  • Participate in store maintenance activities such as cleaning, organizing shelves, and restocking merchandise
  • Collaborate with team members and supervisors to optimize customer service operations
  • Adhere to company policies, procedures, and safety regulations at all times
  • Actively seek opportunities for personal and professional development through training programs
  • Demonstrate flexibility in work schedules and duties to accommodate store needs.

Pharmacist/Pharmacist Assistant

Emir Pharmacy
09.2021 - 06.2022
  • Received prescriptions from patients, ensuring compliance with provincial legal and regulatory requirements, and assessed prescriptions for completeness, including patient information, prescriber details, and special requests. Was able to increase the pharmacy sales by an exceptional number of 30%. Got a 60% hike in customer satisfaction score.
  • Performed various computer functions as directed by the Pharmacist, including data entry, price checks, and patient information entry/update, ensuring accurate interpretation and processing of written prescriptions
  • Assisted the Pharmacist in filling prescriptions under supervision, including selecting appropriate products, performing accuracy checks, labeling, and organizing for pharmacist verification
  • Maintained inventory control by assisting the Pharmacist in monitoring stock levels, checking for expired medications, and managing returns and orders from preferred wholesalers
  • Conducted general housekeeping duties, including stocking prescription filling supplies, maintaining a clean and organized dispensary, and cleaning packaging and dispensing equipment
  • Organized clerical tasks such as filing prescriptions, invoices, and reports, and completed administrative support functions as assigned
  • Assisted with over-the-counter (OTC) operations, including ordering, stocking, and cashier duties as directed by the OTC Manager and/or Pharmacist
  • Implemented efficient inventory management practices, resulting in reduced instances of expired medications and improved stock level accuracy
  • Demonstrated strong attention to detail and accuracy in prescription filling processes, contributing to enhanced patient safety and satisfaction
  • Collaborated effectively with pharmacists and team members to ensure smooth pharmacy operations and exceptional customer service delivery
  • Received positive feedback from supervisors and colleagues for maintaining a clean and organized work environment, enhancing overall pharmacy efficiency.

QA/QC Analyst

Pharma Mondial Drug Company
07.2019 - 07.2020
  • Conducting and participating in self-inspections to ensure adherence to cGMP standards
  • Reviewing and approving change controls to guarantee proper and timely completion of audits
  • Auditing batch documents, laboratory test results (Finished Product, Stability, Raw Materials), and reviewing analytical data
  • Writing and reviewing Standard Operating Procedures (SOPs) for the operation and maintenance of packaging and manufacturing processes for solid dosage products
  • Maintaining daily, weekly, and monthly Maintenance Reports
  • Approving raw materials, packaging, and labeling materials to ensure compliance with regulatory requirements
  • Investigating processes, including Out-of-Specification test results and deviations
  • Performing product recalls and managing regulatory communications related to them
  • Serving as the primary liaison between Jaapharm and regulatory bodies such as Health Canada, managing all communications
  • Ensuring all work complies with GMP, GLP, SOPs, and regulatory requirements, including marketing authorization and established safety standards
  • Ensuring batches released meet regulatory requirements for quality and safety.

Education

Masters - Medical Biotechnology

University of Windsor
Windsor, ON
01.2024

Doctor of Pharmacy - Pharmaceutical Sciences

Eastern Mediterranean University
Cyprus
02.2021

Skills

  • Hospital Pharmacy
  • Communications
  • Microsoft PowerPoint
  • Creativity
  • Painting
  • Public Speaking
  • Pharmacy management
  • Pharmacy operation
  • Customer service
  • Team Player
  • Kroll Pharmacy management software
  • Patient counseling

Career Experience

  • Emir Pharmacy, Famagusta, Pharmacist/Pharmacist Assistant, 08/01/17, 03/01/19, Received prescriptions from patients, ensuring compliance with provincial legal and regulatory requirements, and assessed prescriptions for completeness, including patient information, prescriber details, and special requests., Performed various computer functions as directed by the Pharmacist, including data entry, price checks, and patient information entry/update, ensuring accurate interpretation and processing of written prescriptions., Assisted the Pharmacist in filling prescriptions under supervision, including selecting appropriate products, performing accuracy checks, labeling, and organizing for pharmacist verification., Maintained inventory control by assisting the Pharmacist in monitoring stock levels, checking for expired medications, and managing returns and orders from preferred wholesalers., Conducted general housekeeping duties, including stocking prescription filling supplies, maintaining a clean and organized dispensary, and cleaning packaging and dispensing equipment., Organized clerical tasks such as filing prescriptions, invoices, and reports, and completed administrative support functions as assigned., Assisted with over-the-counter (OTC) operations, including ordering, stocking, and cashier duties as directed by the OTC Manager and/or Pharmacist., Implemented efficient inventory management practices, resulting in reduced instances of expired medications and improved stock level accuracy., Demonstrated strong attention to detail and accuracy in prescription filling processes, contributing to enhanced patient safety and satisfaction., Collaborated effectively with pharmacists and team members to ensure smooth pharmacy operations and exceptional customer service delivery., Received positive feedback from supervisors and colleagues for maintaining a clean and organized work environment, enhancing overall pharmacy efficiency.
  • Walmart, Windsor, Fashion Associate, 12/01/22, Present, Provide assistance and support to customers regarding products, services, and purchases., Operate cash registers, process transactions, and handle returns at checkout points., Demonstrate comprehensive knowledge of Walmart's products, services, policies, and procedures., Resolve customer complaints and concerns efficiently to ensure satisfaction., Monitor and maintain stock availability on the sales floor, assisting customers in locating products., Participate in store maintenance activities such as cleaning, organizing shelves, and restocking merchandise., Collaborate with team members and supervisors to optimize customer service operations., Adhere to company policies, procedures, and safety regulations at all times., Actively seek opportunities for personal and professional development through training programs., Demonstrate flexibility in work schedules and duties to accommodate store need
  • Pharma Mondial Drug Company, Cyprus, QA/QC Analyst, 07/01/19, Present, Conducting and participating in self-inspections to ensure adherence to cGMP standards., Reviewing and approving change controls to guarantee proper and timely completion of audits., Auditing batch documents, laboratory test results (Finished Product, Stability, Raw Materials), and reviewing analytical data., Writing and reviewing Standard Operating Procedures (SOPs) for the operation and maintenance of packaging and manufacturing processes for solid dosage products., Maintaining daily, weekly, and monthly Maintenance Reports., Approving raw materials, packaging, and labeling materials to ensure compliance with regulatory requirements., Investigating processes, including Out-of-Specification test results and deviations., Performing product recalls and managing regulatory communications related to them., Serving as the primary liaison between Jaapharm and regulatory bodies such as Health Canada, managing all communications., Ensuring all work complies with GMP, GLP, SOPs, and regulatory requirements, including marketing authorization and established safety standards., Ensuring batches released meet regulatory requirements for quality and safety

Personal Information

Title: Pharmacy Assistant

Languages

English
Native or Bilingual
Persian
Full Professional
Turkish
Full Professional
Hindi
Limited Working

Timeline

Walmart Associate

Walmart
12.2022 - Current

Pharmacist/Pharmacist Assistant

Emir Pharmacy
09.2021 - 06.2022

QA/QC Analyst

Pharma Mondial Drug Company
07.2019 - 07.2020

Masters - Medical Biotechnology

University of Windsor

Doctor of Pharmacy - Pharmaceutical Sciences

Eastern Mediterranean University
Sheyda Teymourfamianasl