Shevaun Lyttle
Georgetown
Summary
I am a Humber College graduate, with a degree in Business Management and Financial Services and currently looking for new business opportunities. Looking to learn new skills. Strong customer service and satisfaction. Experience with management and sales. Highly adaptable and looking to build a career with the right team.
Overview
9
9
years of professional experience
Work History
Assistant Market Manager
Sherwin-Williams
08.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached sales team members in effective selling strategies and closing techniques.
- Made strategic and successful decisions by documenting and tracking sales activities with Lead Generation.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Networked in market to build partnerships and connections with prospects.
Merchandiser
PepsiCo
05.2021 - 08.2022
- Provided exceptional customer service to various large and small accounts in both super markets and variety stores
- Merchandised products, freshness rotations, display set ups, condensing and organizing backroom and sales floor
- Performed all assigned duties in a safe and productive manner
- Plan and use time management to execute the most efficient routes.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Crew Lead
Clintar Landscaping Management Services
04.2019 - 08.2019
- Supervised crew of 4 employees in multiple project tasks, including edging, trimming, lawn maintenance and weeding
- Trained team on all aspects of operating procedures and company services
- Utilized all machinery and equipment while observing various safety practices and precautions
- Monitored team members to verify work quality and address concerns
- Assisted on days off when short-staffed (Promoted to Crew Lead in June 2019)
- Assisted at other job site to meet the company’s project deadlines for clients.
Tire and Lube Technician/Customer Service
Canadian Tire
07.2017 - 12.2017
- Located and fixed tire flats with compounds or physical patches
- Maximized efficiency by coordinating changing and rotating of tires
- Checked, installed and repaired brake system components such as rotors, pads and drums
- Evaluated fluid levels, battery functioning and vehicle leaks
- Flushed and refilled radiators, alternators and transmissions
- Checked, drained and completed oil changes
- Rotated, mounted and balanced tires on cars, trucks and vans.
- Kept shop areas neat, clean, and free of safety hazards.
Produce Clerk/Sales
Real Canadian Superstore
10.2014 - 07.2016
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Supported promotional plans by assisting with new effective ideas in regard to sales and marketing
- Prepared items for sales floor stocking by affixing tags and preparing pallets
- Unload and organize merchandise from delivery trucks
- Maintain safety protocols when transporting merchandise to different areas of store to alleviate item damage
- Inspected floor displays for missing items and immediately replenished merchandise
- Inspect for outdated items to be removed from inventory for health and safety risk
- Custodial work
- Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines
- Scanned shelves and product cases to locate expired, outdated and spoiled items
- Pleasantly greeted customers and provided, prompt and courteous service
- Monitored refrigeration and cooling areas to ensure proper functioning and reported and issues to supervisor
- Assisted customers with price checks and finding requested items in store.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Education
Business Management-Financial Services -
Humber College
Toronto, ON01.2020
High School Diploma -
Georgetown District High School
Georgetown, ON06.2014
Skills
- Team oriented
- Organizational
- Technology Skills
- Time Management
- Customer service
- Lead Generation
- Communication skills
- Marketing
Timeline
Assistant Market Manager
Sherwin-Williams
08.2022 - Current
Merchandiser
PepsiCo
05.2021 - 08.2022
Crew Lead
Clintar Landscaping Management Services
04.2019 - 08.2019
Tire and Lube Technician/Customer Service
Canadian Tire
07.2017 - 12.2017
Produce Clerk/Sales
Real Canadian Superstore
10.2014 - 07.2016
Business Management-Financial Services -
Humber College
High School Diploma -
Georgetown District High School