Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Shesly Pierre

Event planner
Montreal ,QC
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Shesly Pierre

Summary

I'm dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Driven leader with multiple language skills strong problem-solving and customer service skills. Well-verse in hospitality standards and natural knack for building relationships with customers.

Overview

3
years of professional experience

Work History

Luksa Salon And Barber

Hairstylist
02.2021 - 04.2023

Job overview

  • Distributed business cards outside of salon to generate new business.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Increased revenue through effective customer service and inventory management.
  • Organized sales area and work station to showcase products and boost sales.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Answered phone calls and emails to schedule client appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Determined appropriate hair treatments based on conditions and textures.
  • Educated customers on products to maximize benefits.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Maintained regular client list and successfully handled walk-in customers.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Love Around The Board
london ontario

Catering Coordinator
01.2020 - 02.2023

Job overview

  • Coordinated contracts, plating guides and team training manuals.
  • Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and controlled banquet budget and coordinated with events budgets to maximize revenue and minimize expenses while providing quality guest service.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained extensive calendar of events and attended necessary event meetings and conference calls.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Oversaw food preparation and monitored safety protocols.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Developed unique events and special promotions to drive sales.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Education

ST MICHEALS CATHOLIC HIGH SCHOOL
477 DETROIT ST WINDSOR ONTARIO N9C2P6

High School Diploma
01.2011

Skills

  • Venue Management Relations
  • Cook Foods
  • Sanitation Procedures
  • Decor Assembly
  • Speak multiple language
  • Industry Networking
  • Staff Management
  • Client Needs Evaluation
  • Word Processing
  • Home Styling
  • Braiding and Weaving
  • Customer Consultations
  • Networking Expertise
  • Social Media Platforms
  • Special Occasion Styling
  • Makeup Application
  • Work Station Cleaning
  • Beauty Transformations
  • Business Management
  • Desktop and Laptop Computers
  • Cosmetology
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hairstylist

Luksa Salon And Barber
02.2021 - 04.2023

Catering Coordinator

Love Around The Board
01.2020 - 02.2023

ST MICHEALS CATHOLIC HIGH SCHOOL

High School Diploma

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Shesly PierreEvent planner