Summary
Overview
Work History
Education
Skills
Timeline
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Sheryll Aribuabo

Vancouver,BC

Summary

Results-oriented Housekeeping Supervisor with proven track record of maintaining high standards of cleanliness and guest satisfaction. Skilled in training and mentoring staff, coordinating department tasks, and resolving customer dispute. Proficient in housekeeping practices and cleaning techniques. Strong customer service and relationship management abilities. With deep dedication to work with integrity and also willing to learn and to be train to a new opportunity.

Overview

3
3
years of professional experience

Work History

Housekeeping Supervisor

L'Hermitage Hotel
Vancouver, British Columbia
02.2025 - Current
  • Making sheets and assign tasks to Housekeeping Room Attendants and Housemen and making follow-up on their work.
  • Inspects and ensures all rooms have been assigned and service each day.
  • Respond to guests requests and complaints in timely and professional manner.
  • Evaluating and providing feedback to staff performances.
  • Coordinate with Maintenance Supervisor regarding repair requests.
  • Managed inventory of cleaning supplies and equipment for efficiency.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.

Housekeeping Supervisor

Element Vancouver Metrotown by Marriot
Burnaby, British Columbia
07.2022 - 02.2025
  • Obtained prospective check-outs and stay-overs to prepare work assignment sheets.
  • Making assignment sheets for Room Attendants.
  • Supervised daily cleaning operations in guest rooms and public areas.
  • Supervise employees in daily process of cleaning dirty and stay-over guests' room.
  • Trained and mentored housekeeping staff on standards and procedures.
  • Inspected completed work for quality and adherence to guidelines.
  • Performedregular inspections of guests rooms and public areas to ensure cleanliness.
  • Provided guidance and support to housekeeping staff as needed.
  • Attends daily morning briefing with the General Manager and all Department Heads.
  • Coordinated with maintenance teams regarding repair requests from guests.
  • Investigated complaints about service and room cleanliness to take corrective action.
  • Displayed strong leadership capabilities while training new staff members on proper cleaning techniques.
  • Assists and train On-the-Job Training students from different schools.

Education

Bachelor of Arts - Hotel And Resort Management

Northwestern University
Laoag City, Philippines
03.2003

Some College (No Degree) - Computer Programing

Metropolis Computer School Inc.
Laoag City, Philippines

Skills

  • Decision-making
  • Customer service
  • Computer skills
  • Active listening
  • Microsoft Office
  • People skills
  • Communication
  • Supervision
  • Coordination

Timeline

Housekeeping Supervisor

L'Hermitage Hotel
02.2025 - Current

Housekeeping Supervisor

Element Vancouver Metrotown by Marriot
07.2022 - 02.2025

Bachelor of Arts - Hotel And Resort Management

Northwestern University

Some College (No Degree) - Computer Programing

Metropolis Computer School Inc.

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Sheryll Aribuabo