Sheryl A Roger
Victoria,BC
Summary
Expert in determining and communicating customer needs, and providing timely and appropriate service. Confident in a leadership role in a variety of different settings.
Overview
27
27
years of professional experience
Work History
Island Bear Oasis Home and Garden
Self Employed Services
03.2021 - Current
- Garden design and seasonal maintenance for home owners and local business in Tahsis, BC
- Super host for Air BnBs scheduling/checking in guests
- Managing staff, yard maintenance and cleaning services
Riding Coach and Farm Camp for Kids
Self Employeed
04.2009 - 05.2021
- Built and managed barn with upwards of 30 horses and various farm animals
- Created farm daycare/camp for kids with behavioral issues unable to attend regular daycare's/school
- Creating/building work ethic and self esteem with children aged 4 to 16 working day to day farm maintenance and animal care
- Coached riding lessons for all ages
General Contractor
Self Employeed Contractor Business Advisor
02.2008 - 09.2008
- Regular meetings with board members to ensure government grant success for project
- Developing plans for updating food court space for Juan de Fuca Parks and Recreation
- Creating functional kitchen space and updating outdated equipment
- Restructured food court menu with healthier items working along side top BC nutritionist
- Training staff in customer service, scheduling, cooking and food management
Carmanah Coffee Co.
Self-employeed
01.1997 - 05.2008
- Designed and built 2000 square foot storefront cafe with coffee roasting, flavoring and on-site packaging warehouse
- Developed and maintained cafe/catering menus, incorporating new and innovative dishes
- Created "healthy minds/healthy kids" program, involving creation of lunch programs for kids aged 4-12
- Responsible for hiring, training, scheduling and managing employees for business
- Catered events from 20 to 500, including community events involving ribbon ceremonies, multiple meals/banquets and evening dances. Organizing food orders/food costs, preparation, staff and deliveries
- Wholesale supplier of fresh-roasted coffee beans and other products to over 100 clients/retailers, targeting a price point on high quality products
- Created a fundraiser program for schools, sports teams and not for profit organizations. fulfilling wholesale coffee orders which they sold at a retail price to gain funding for their cause
Education
Belmont Secondary School
Victoria, BCSkills
- Excellent customer service
- Work well under pressure
- Staff management and scheduling
- Great organizational skills
- Work well unsupervised or in team setting
- Consistent and reliable
Languages
English
Elementary
Timeline
Island Bear Oasis Home and Garden
Self Employed Services
03.2021 - Current
Riding Coach and Farm Camp for Kids
Self Employeed
04.2009 - 05.2021
General Contractor
Self Employeed Contractor Business Advisor
02.2008 - 09.2008
Carmanah Coffee Co.
Self-employeed
01.1997 - 05.2008
Belmont Secondary School
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