Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHERYL STEWART

Project Coordinator
6 Doug Foulds WAY PARIS,ONTARIO

Summary

A dynamic experienced Client Service Representative, with the ability to organize and prioritize workload, meet, achieve and surpass goals. Innovative, creative thinker With strategic approach for systemic operational enhancements. Exceptional communication skills, solid understanding of business needs. Proficient and knowledgeable with Microsoft Suite and health care software experience, with scheduling experience. A detailed individual with a positive outlook and a team player with alert flexible adaptable interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Coordinating client visit and services within the community, for professional services. Strong understanding of policies and procedure.

Overview

20
20
years of professional experience
1
1
Certification

Work History

SpecialtyTeam Assistant

Home and Community Care Support Services Central West
01.2015 - 01.2022
  • Central West Community Care Access Centre and Central West Local Health Integration Network), Process new referrals for various community teams.
  • Update patient records in database(Client Health Related Information System) CHRIS, as per standard process within company guidelines for maintaining privacy and confidentiality
  • Provide administrative support for care coordination by maintaining assessment inquiries and authorizing extra requiring professional visits within guidelines of care
  • Process orders, discharge or renew request for services
  • Ordering medical supplies and equipment based off appropriate care coordination and service provider guidelines
  • Investigate discrepancies and delays in provision of services, medical supplies and equipment and and facilitate approval of visits electronic management of patient records faxing filing and transferring of patient documents within guidelines of confidentiality and consent
  • Participate in various work groups to improve frontline process practices and service delivery
  • Working with other members of palliative network to help coordinate nurse practitioner services within guidelines working with other members of school mental health program within catchment area to help coordinate referrals
  • Working with other members of pharmacy consult team
  • Providing information, researching discrepancies and clarification while resolving billing issues in coordination with accounting department
  • In putting and expanding on information given for statistical spreadsheets base staff service programs
  • Training new and current staff

Community Team Assistant

01.1995 - 01.2015
  • Working with community teams to help facilitate, coordinated services, provided for clients in the community that will receive professional services within their home
  • Compiling client information for long term care facilities
  • Following up with client MD regarding medical referrals
  • In putting client information regarding in-home services
  • Communicating with service providers regarding care and extension of services
  • Working with service providers to clarify equipment and supply orders
  • Communicating with client family members within guidelines of confidentiality and consent

Administrative Assistant

Thortec Auto Parts
01.2005 - 01.2010
  • Specializing in updating importing and exporting of customer orders in system database
  • Coordinating shipping information with customer orders
  • Calendar management on weekly basis to coordinate with distribution of items exported and imported
  • Maintaining adequate documentation of all imports and exports for future audits
  • Provide resolutions for technical issues affecting workloads
  • Maintaining strong relationship with trusted clientele

Education

Skills

  • Planning and Coordination
  • Good Telephone Etiquette
  • First Aid/CPR
  • Cultural Awareness
  • Teamwork and Collaboration
  • MS Office
  • Decision-Making
  • Attention to Detail
  • Interpersonal Communication
  • Data Entry
  • Written Communication

Certification

Crucial Conversations Lean Six Sigma White Belt CPR and First Aid Non Violent Crisis Prevention Intervention Certificate Conflict and Crisis Management WHIMIS Cyber Security & Remote Work : Best Practices

Timeline

SpecialtyTeam Assistant

Home and Community Care Support Services Central West
01.2015 - 01.2022

Administrative Assistant

Thortec Auto Parts
01.2005 - 01.2010

Community Team Assistant

01.1995 - 01.2015

SHERYL STEWARTProject Coordinator