Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheryl Sprenger

Fallbrook

Summary

Dynamic and results-driven professional with extensive experience at Grocery Outlet Bargain Market. Proven expertise in cash handling and customer service, leading teams to enhance operational efficiency. Recognized for implementing effective inventory control measures and fostering a positive shopping experience, contributing to increased customer satisfaction and loyalty.

Overview

9
9
years of professional experience

Work History

Supervisor/Cashier Manager

Grocery Outlet Bargain Market
01.2023 - 09.2023
  • Supervised opening and closing procedures ensuring compliance with operational standards.
  • Trained team members on effective cash handling and transaction processes.
  • Assisted in resolving customer inquiries, enhancing service experience.
  • Implemented inventory control measures to optimize stock levels.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Coordinated end-of-day reconciliations to maintain financial accuracy.

Grocery Transaction Processor

Grocery Outlet Bargain Market
09.2020 - 01.2023
  • Processed customer transactions accurately and efficiently, ensuring timely service.
  • Managed cash handling procedures, maintaining accountability and reducing discrepancies.
  • Assisted in inventory management, supporting stock replenishment and organization efforts.
  • Resolved customer inquiries regarding transactions, enhancing overall shopping experience.
  • Promoted to Supervisor.

Sales Associate

Joe's Hardware
03.2015 - 04.2020
  • Processed customer transactions efficiently and accurately at point of sale.
  • Managed cash drawer, ensuring proper balancing and reconciliation at end of shift.
  • Developed rapport with regular customers resulting in increased repeat business due to exceptional customer service provision.
  • Exhibited strong multitasking skills by simultaneously engaging with customers while managing register functions during busy periods effectively reducing wait times.
  • Contributed to a positive work environment by maintaining a professional demeanor and proactively addressing customer concerns.

Education

Associate of Arts -

Saddleback College
Mission Viejo, CA

High School Diploma -

Mission Viejo High School
Mission Viejo, CA

Skills

  • Cash handling
  • Customer service
  • Team leadership
  • Inventory management
  • Transaction processing
  • Financial reconciliation
  • Multi-tasking and Organization
  • Listening

Timeline

Supervisor/Cashier Manager

Grocery Outlet Bargain Market
01.2023 - 09.2023

Grocery Transaction Processor

Grocery Outlet Bargain Market
09.2020 - 01.2023

Sales Associate

Joe's Hardware
03.2015 - 04.2020

Associate of Arts -

Saddleback College

High School Diploma -

Mission Viejo High School
Sheryl Sprenger