Sheryl Sprenger
Fallbrook
Summary
Dynamic and results-driven professional with extensive experience at Grocery Outlet Bargain Market. Proven expertise in cash handling and customer service, leading teams to enhance operational efficiency. Recognized for implementing effective inventory control measures and fostering a positive shopping experience, contributing to increased customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Supervisor/Cashier Manager
Grocery Outlet Bargain Market
01.2023 - 09.2023
- Supervised opening and closing procedures ensuring compliance with operational standards.
- Trained team members on effective cash handling and transaction processes.
- Assisted in resolving customer inquiries, enhancing service experience.
- Implemented inventory control measures to optimize stock levels.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Coordinated end-of-day reconciliations to maintain financial accuracy.
Grocery Transaction Processor
Grocery Outlet Bargain Market
09.2020 - 01.2023
- Processed customer transactions accurately and efficiently, ensuring timely service.
- Managed cash handling procedures, maintaining accountability and reducing discrepancies.
- Assisted in inventory management, supporting stock replenishment and organization efforts.
- Resolved customer inquiries regarding transactions, enhancing overall shopping experience.
- Promoted to Supervisor.
Sales Associate
Joe's Hardware
03.2015 - 04.2020
- Processed customer transactions efficiently and accurately at point of sale.
- Managed cash drawer, ensuring proper balancing and reconciliation at end of shift.
- Developed rapport with regular customers resulting in increased repeat business due to exceptional customer service provision.
- Exhibited strong multitasking skills by simultaneously engaging with customers while managing register functions during busy periods effectively reducing wait times.
- Contributed to a positive work environment by maintaining a professional demeanor and proactively addressing customer concerns.
Education
Associate of Arts -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Mission Viejo High School
Mission Viejo, CASkills
- Cash handling
- Customer service
- Team leadership
- Inventory management
- Transaction processing
- Financial reconciliation
- Multi-tasking and Organization
- Listening
Timeline
Supervisor/Cashier Manager
Grocery Outlet Bargain Market
01.2023 - 09.2023
Grocery Transaction Processor
Grocery Outlet Bargain Market
09.2020 - 01.2023
Sales Associate
Joe's Hardware
03.2015 - 04.2020
Associate of Arts -
Saddleback College
High School Diploma -
Mission Viejo High School