SHERYL SINGH-DIAS
WEST KELOWNA,BC
Summary
Highly organized and detail-oriented administrative assistant with 5+ years of experience supporting small business and managing office operations. Proficient in calendar management, travel coordination, and document preparation. Adept at handling confidential information and maintaining a professional atmosphere.
Overview
12
12
years of professional experience
Work History
Personal Assistant to the Owner
Jesse Marie-GoodSeed Wellness Co.
04.2018 - 05.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documents.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Provided multifaceted services to owner by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Front Desk Receptionist/Marketing Manager
Faces Body + Soul
11.2016 - 04.2019
- Helped to maintain the day to day dealings of the store
- Cleaning, laundry, garbages, scheduling, answering phone calls and booking appointments.
- Social Media Manager consisted of daily postings on Facebook and Instagram, booking classes for staff and hosting special events.
Spa and South Granville Salon Manager
Sukis Salon and Spa
04.2012 - 05.2016
- My position started off as a spa manager for Sukis
- I began with a team of 10 staff members in the spa and had to reconfigurate from the ground up
- I had to hire and fire staff as well as bringing in new product lines, meeting with potential partners, and marketing and media for 2 locations
- I was also responsible for profit/loss meetings and had to present ways in which I would increase sales within the locations
- After a short while I was promoted to a salon manager as well as being the spa manager and helped manage a salon of 60 staff
- Day to day consisted of booking appointments, attending meetings, taking notes as well as incorporating new tasks at the spa and salon.
Location Manager for Both Spa Locations
Eccotique Day Spa
02.2009 - 04.2012
- Ran the day to day business, including customer service related tasks, answering calls and booking appointments.
- Most of the day was involved in reaching goals set by myself and my manager
- Daily huddles and goal oriented meetings with the staff, also in charge of new recruitment and front end training
- Marketing and media as well as writing reports daily, weekly and monthly for my managers was a large part of my work week.
Education
Registered Massage Therapist -
West Coast College of Massage Therapy
Vancouver, BC01.2004
Highschool Graduation
Penticton, BC06.1999
Skills
- Extensive knowledge of computers including spreadsheets, Microsoft Word/Office, Dropbox, Mailchimp and Canva Worked mostly with Microsoft Office formulating projections for monthly financials, marketing meetings and different charts and spreadsheets as well as basic accounting
- Worked for a few Spas working on Social Media across many platforms (Facebook/Instagram and slowly learning TikTok)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
References
References available upon request.
Volunteer Experience
- Mamas For Mamas
- Vancouver Ladies Who Lunch
- Penticton/Kelowna Women In Business
- Summerland Chamber of Commerce
- Downtown Penticton Association
- Children's Wish Foundation
- Penticton Regional Hospital
Timeline
Personal Assistant to the Owner
Jesse Marie-GoodSeed Wellness Co.
04.2018 - 05.2021
Front Desk Receptionist/Marketing Manager
Faces Body + Soul
11.2016 - 04.2019
Spa and South Granville Salon Manager
Sukis Salon and Spa
04.2012 - 05.2016
Location Manager for Both Spa Locations
Eccotique Day Spa
02.2009 - 04.2012
Registered Massage Therapist -
West Coast College of Massage Therapy
Highschool Graduation