Juana Cardoza
Fresno
Summary
Experienced Juvenile Correctional Officer with focused background in managing young offenders within correctional facilities. Skills include crisis management, behavior modification strategies, and familiarity with legal parameters of juvenile justice system. Demonstrated ability to develop constructive relationships with inmates to promote positive change. Recorded success in maintaining safe and secure environments through effective supervision and conflict resolution tactics.
Overview
20
20
years of professional experience
1982
1982
years of post-secondary education
Work History
Juvenile Correctional Officer
Fresno County
Fresno
03.2002 - 03.2022
- Supervised daily activities of juvenile residents in correctional facility.
- Maintained safety and security protocols throughout the facility.
- Conducted regular inspections to ensure compliance with regulations.
- Responded to incidents and emergencies with appropriate interventions.
- Communicated effectively with supervisors about progress made toward meeting goals set forth in individual treatment plans.
- Participated in regular training sessions related to policy changes or new procedures.
- Completed daily reports.
- Observed and recorded progress of each juvenile offender.
- Maintained accurate records of all violations and incidents involving juveniles.
- Provided guidance to new officers on proper protocol for dealing with juvenile offenders.
Education
Imperial Valley College
Imperial, CABachelor of Science - Criminology
California State University
Fresno, CASkills
- Crisis intervention
- Security protocols
- Compliance inspections
- Record keeping
- Policy enforcement
- Conflict resolution
- Juvenile justice knowledge
- Safety management
- Effective communication
- Case documentation
- Stress management
- Leading by example
- Substance abuse
- Security procedures
- First aid and CPR
- De-escalation techniques
- Multicultural sensitivity
- Restraint techniques
- Gang awareness
- Suicide prevention
- Professional boundaries
- Patience and empathy
- Youth counseling
Timeline
Juvenile Correctional Officer
Fresno County
03.2002 - 03.2022
Imperial Valley College
Bachelor of Science - Criminology
California State University