Sheryl Reynaldo
Red Deer,Alberta
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Blaze Pizza
03.2024 - Current
- Supported daily operations by efficiently managing staff schedules and ensuring adequate coverage.
- Assisted in training new team members on company policies and customer service standards.
- Collaborated with management to implement promotional strategies, enhancing customer engagement.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability.
Supervisor
STARBUCKS COFFEE COMPANY
10.2014 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor of Science - Hotel And Restaurant Management
College of The Holy Spirit
Manila Philippines01-2003
Skills
- Staff scheduling
- Inventory management
- Customer service
- Team leadership
- Workflow organization
Languages
English
Professional Working
Timeline
Shift Supervisor
Blaze Pizza
03.2024 - Current
Supervisor
STARBUCKS COFFEE COMPANY
10.2014 - 03.2020
Bachelor of Science - Hotel And Restaurant Management
College of The Holy Spirit