Sheryl Olson
Tumbler Ridge,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
MAIL CLERK (casual-on call)
TUMBLER RIDGE CANADA POST OFFICE
07.2022 - Current
- Enhance customer satisfaction through timely and accurate mail distribution within the organization.
- Aid in maintaining a secure environment by verifying identification for certified or registered mail deliveries.
- Manage high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
CUSTOMER SERVICE STORE CLERK (part-time)
Tumbler Ridge Cold Beer and Wine Store
06.2022 - 07.2024
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Regional Property Manager/Leasing Coordinator
Northview REIT
08.2006 - 06.2021
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Performed diligent screening processes for prospective tenants to maintain high-quality communities that attracted premium rental rates.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Negotiated vendor contracts and presented to owners for approval.
Youth Outreach Worker
Tansi Friendship Centre
11.2005 - 08.2006
- Provided emergency and personal support/guidance/counseling to high-risk youth and young adults.
CHILD CARE PROVIDER
09.2002 - 07.2005
- Provided long term and short-term Childcare services for several family’s while being a stay at home Mom raising my 2 young children
SOCIAL SERVICES
01.1997 - 10.1998
- Foster Care Provider
- Provided Foster Care Services for 1 teenage female until she was able to return to her home.
NORTHERN CLINICAL SERVICES
02.1994 - 09.1995
- Youth Care Counselor for sexual offenders
- The program consisted of 3 highly structured residential homes in which youth were under 24hr supervision.
YOUTH CARE WORKER
06.1990 - 09.1993
- SMITHERS RESIDENTIAL ATTENDANCE PROGRAM FOR YOUNG OFFENDERS – Supervised youth in a highly structured residential program for young offenders who were placed for a 6-month term.
- BVLD TEEN HOME – Group home environment for youth
- Provided counseling, guidance and taught life skills.
- CEDAR PLACE GROUP HOME, HAZELTON BC – Group home environment for youth
- Provided counseling, guidance and taught life skills.
Education
Bookkeeping I, II, III -
Northern Lights college
06.2004
Automated Accounting -
Northern Lights college
06.2004
Computer Information Systems I and II -
Northern Lights college
06.2004
Keyboarding and Word Processing -
Northern Lights college
06.2004
Human Relations for Career Success -
Northern Lights college
06.2004
Guiding and Caring, 10 week Practicum GR 1 class -
Northern Lights college
06.2004
Human Service Worker Certification -
Northwest Community College
Smithers BC06.1990
Skills
- Problem-solving skills
- Workplace Safety
- Filing systems
- Office Administration
- Customer Service
- Multitasking
- Attention to Detail
- Self Motivation
- Adaptability
- Continuous Improvement
- Excellent Communication
References
- Khris Huxley, 403-660-1812, Employer/Supervisor, Northview REIT
- Brittany Freeborn, 587-894-2748, Employer/Supervisor, Northview REIT
Languages
English
Full Professional
Timeline
MAIL CLERK (casual-on call)
TUMBLER RIDGE CANADA POST OFFICE
07.2022 - Current
CUSTOMER SERVICE STORE CLERK (part-time)
Tumbler Ridge Cold Beer and Wine Store
06.2022 - 07.2024
Regional Property Manager/Leasing Coordinator
Northview REIT
08.2006 - 06.2021
Youth Outreach Worker
Tansi Friendship Centre
11.2005 - 08.2006
CHILD CARE PROVIDER
09.2002 - 07.2005
SOCIAL SERVICES
01.1997 - 10.1998
NORTHERN CLINICAL SERVICES
02.1994 - 09.1995
YOUTH CARE WORKER
06.1990 - 09.1993
Bookkeeping I, II, III -
Northern Lights college
Automated Accounting -
Northern Lights college
Computer Information Systems I and II -
Northern Lights college
Keyboarding and Word Processing -
Northern Lights college
Human Relations for Career Success -
Northern Lights college
Guiding and Caring, 10 week Practicum GR 1 class -
Northern Lights college
Human Service Worker Certification -
Northwest Community College
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