Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheryl OBrien

El Monte

Summary

Dedicated and detail-oriented professional with 10+ years of experience in both medical front office and medical records management. Upload and attach documents to the appropriate in Chart ability to manage patient records, ensure data accuracy, and provide excellent patient care. Process and maintain the data and patient records ensure all medical documentation is filed in the patient’s closed and or open clinical records (hard copies and computer records) in a proper and timely manner. Maintains HIPAA compliance regarding any patient and agency records and providing medical records for served Subpoenas and Law firms. Proficient in EHR systems, appointment scheduling comprehensive skills front office medical administrative, customer service, and clerical duties in a healthcare setting to ensure smooth operations, including greeting patients, scheduling appointments, verifying insurance, managing answering phones, and maintaining the reception area Willing to relocate: Anywhere

Overview

15
15
years of professional experience

Work History

Document Scanning Specialist

Amergis/Cedars-Sinai/Huntington Hospital-Pasadena, CA
Pasadena, CA
08.2024 - 09.2025
  • Scanning Documents: Using scanners and related equipment to convert physical documents into digital formats, such as PDFs or images.
  • Ensuring Legibility: Adjusting scanner settings and quality checks to ensure scanned documents are clear and readable.
  • File Management: Organizing and storing scanned documents in a digital format, often using specific software or systems.
  • Upload and attach documents to the appropriate patient chart in Epic.
  • Record Keeping: Maintaining accurate records of scanned documents, including metadata and indexing.
  • Quality Control: Reviewing scanned documents for quality and accuracy, ensuring they meet established standards.
  • Confidentiality: Handling sensitive documents with care and maintaining confidentiality.
  • Categorize scanned documents correctly using Epic’s document types and encounter linking.
  • Clerical Tasks: Assisting with other administrative tasks, such as filing, sorting, and retrieving documents. Software Proficiency: Utilizing software for scanning, indexing, and managing digital files.
  • Equipment Maintenance: Ensuring scanners and other equipment are in good working

Health Information Management Specialist

Vital records control /USC Arcadia hospital-Arcadia, CA
Arcadia, CA
06.2023 - 08.2024
  • Creating and maintaining a records management system.
  • Performing data entry tasks.
  • Updating existing records.
  • Maintaining company archives.
  • Retrieving information from the filing system when requested.
  • Upload and attach documents to the appropriate patient chart in Epic.
  • Maintaining up-to-date logs, including information about file changes.
  • Scanning and uploading files to create digital copies of physical records.
  • Processing and filing copies of incoming and outgoing physical correspondence.
  • Conducting routine verification to ensure integrity of the filing system.

Medical Records Coordinator

HRC Facility-Pasadena, CA
Pasadena, CA
04.2018 - 06.2023
  • Processing out got medical records for patients.
  • Scanning medical records into EMR system.
  • Process and maintain the data and patient records ensure all medical documentation is filed in the patient’s closed and/or open clinical records (hard copies and computer records) in a proper and timely manner.
  • Conducts ongoing quality assurance activities with all medical records in department to ensure accuracy and completeness of clinical records Ensures safeguarding of medical records in accordance with the Privacy Act.
  • Maintains HIPAA compliance regarding any patient and agency records and providing medical records for served Subpoenas and Law firms.

Medical Front Desk Receptionist

Dr John Tassinari O.D-Pasadena, CA
Pasadena, CA
02.2017 - 01.2018
  • Answered calls made calls to insurance carriers
  • Verified insurance verification and assisted patients with scheduling and insurance questions
  • Data Entry, file and updated patient medical records
  • From patients to confirm or schedule new appointments Collected patient’s co-pay and payments towards balance billing

Medical Front Desk Receptionist

Pasadena Dermatology-Pasadena, CA
Pasadena, CA
04.2016 - 12.2016
  • Followed up, processed and called insurances regarding authorizations that were being denied
  • Data Entry, updating, filling, calling and scanning medical records and patients’ demographics onto the EHR system
  • Verified insurance for eligibility and benefits, such as: Medicare, Medi-Cal, Commercial, HMO and PPO

Medical Assistant

Dr. Neil Ghodadra, M.D.-Beverly Hills, CA
Beverly Hills, CA
10.2015 - 04.2016
  • Retrieve medical records from other facilities and insurances
  • Input medical records onto database; HER, Insurance verification and eligibility
  • Patient appointment scheduling; new, existing and follow up procedures filing, faxing, copy, scan
  • Managed a high volume of incoming calls
  • Process, verify and follow up on prior authorization

Medical Front Desk Receptionist

John W. Ritter M.D-Glendora, CA
Glendora, CA
09.2010 - 10.2015
  • Data Entry, updating, filling, calling and scanning medical records and patients’ demographics onto the EHR system
  • Verified insurance for eligibility and benefits, such as: Medicare, Medi-Cal, Commercial, HMO and PPO
  • Answered calls made calls to insurance carriers
  • Verified insurance verification and assisted patients with scheduling and insurance questions
  • Data Entry, file and updated patient medical records
  • From patients to confirm or schedule new appointments Collected patient’s co-pay and payments towards balance

Education

Vocational training - Medical assistant, front and back office

Premier career college
Irwindale, CA
08.2010

High School Diploma - General education

Southgate high school
Southgate, CA
06.1988

Skills

Analysis skills

Experience Administering Injections

Medical administrative support

Epic

Microsoft Word

Centricity

Medical records

Filing

Medical office experience

Leadership

Microsoft Office

Databases

Multi-line phone systems

Teamwork

EHR systems

Health information regulatory compliance

HIPAA

Electronic health records (EHR) management

Computer skills

Windows

Communication skills

Medical terminology

Hospitality

Intake

Patient interaction

Patient service

Medical scheduling

Office management

Computer literacy

Administrative experience

Collaborate with healthcare professionals

Computer operation

Attention to detail

Customer service

Typing

Google Workspace

Managing patient records

EMR systems

Customer support

Serving

Time management

Medical receptionist

Microsoft Excel

Organizational skills

EMT experience

Microsoft Outlook

Document management

Documentation review

Office experience

Front desk

Clerical experience

English

Case management

Health information security

Languages

English

Timeline

Document Scanning Specialist

Amergis/Cedars-Sinai/Huntington Hospital-Pasadena, CA
08.2024 - 09.2025

Health Information Management Specialist

Vital records control /USC Arcadia hospital-Arcadia, CA
06.2023 - 08.2024

Medical Records Coordinator

HRC Facility-Pasadena, CA
04.2018 - 06.2023

Medical Front Desk Receptionist

Dr John Tassinari O.D-Pasadena, CA
02.2017 - 01.2018

Medical Front Desk Receptionist

Pasadena Dermatology-Pasadena, CA
04.2016 - 12.2016

Medical Assistant

Dr. Neil Ghodadra, M.D.-Beverly Hills, CA
10.2015 - 04.2016

Medical Front Desk Receptionist

John W. Ritter M.D-Glendora, CA
09.2010 - 10.2015

Vocational training - Medical assistant, front and back office

Premier career college

High School Diploma - General education

Southgate high school
Sheryl OBrien