Sheryl Meens, CCLP
Brampton,ON
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Specialty in Supply Chain and Logistics specialty backed by 20 years of hands on industry experience.
Overview
23
23
years of professional experience
Work History
Recruitment Consultant
SCL Search Consultants Ltd.
01.2022 - Current
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
- Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Increased candidate placements by developing and implementing targeted recruitment strategies.
- Assisted with writing job postings and job descriptions for boards.
Logistics Specialist
Consolidated Fastfrate
01.2021 - 01.2022
- Coordinated incoming and outgoing shipments to for a portfolio of clients.
- Developed strong relationships with carriers, resulting in improved service levels and cost savings.
- Facilitated successful resolution of disputes between carriers and clients, protecting both parties'' interests while preserving valuable business relationships.
- Enhanced customer satisfaction with timely communication of shipment status updates and proactive issue resolution.
- Managed a diverse portfolio of clients, proactively addressing their unique shipping requirements and challenges.
- Reduced transportation costs through strategic carrier negotiations and volume discounts.
- Coordinated with shipping and transport companies on behalf of clients.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
Transportation Specialist
Master Group
01.2018 - 01.2021
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Worked with service providers to resolve issues and correct delays.
- Reduced overall shipping costs through strategic negotiations with carriers.
- Leveraged data analysis tools for informed decision-making regarding resource allocation and process improvements.
- Planned and oversaw [Type] transportation activities.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Analyzed historical trends to proactively address potential challenges within the supply chain.
- Reduced transport costs for the company through strategic negotiations with vendors and carriers.
Logistics Planner
XTL Transport
01.2017 - 03.2018
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Generated monthly performance reports to track and analyze shipping trends.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Account Manager
CH Robinson
01.2015 - 01.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer account management and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Distribution Coordinator
Recochem Inc.
01.2005 - 01.2015
- Developed strong relationships with key vendors, negotiating favorable contracts for shipping services and supplies.
- Collaborated with cross-functional teams to develop contingency plans for potential supply chain disruptions.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Coordinated dispatching of 2 company drivers to accomplish daily delivery requirements.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Negotiated contracts with carriers to secure optimized rates.
- Provided timely transportation of diverse clients within Canada and the United States.
Operations Dispatcher
1-800-Got-Junk?
01.2002 - 01.2005
- Demonstrated adaptability under pressure by successfully managing multiple competing priorities during high-volume periods or unexpected events.
- Ensured compliance with safety regulations by diligently monitoring driver hours of service and proactively addressing potential violations.
- Utilized advanced dispatch software to effectively manage resources, ensuring optimal allocation and utilization across the operation.
- Developed strong working relationships with drivers to promote teamwork, collaboration, and mutual respect within the organization.
- Supported continuous improvement initiatives by identifying areas for optimization within the dispatch process.
- Contributed to cost reduction efforts by optimizing vehicle routing, minimizing idle time, and reducing fuel consumption.
- Directed dispatching, routing, and tracking of 12 fleet vehicles and 30 employees.
Education
3 Year Advanced Diploma - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2022
CCLP Designate -
CITT
Toronto, ON08.2021
Skills
- Client Relations
- Contract Negotiation
- Applicant interviewing
- Client management
- Candidate Sourcing
- Relationship Building
- Customer Relationship Management
- Database Maintenance
Timeline
Recruitment Consultant
SCL Search Consultants Ltd.
01.2022 - Current
Logistics Specialist
Consolidated Fastfrate
01.2021 - 01.2022
Transportation Specialist
Master Group
01.2018 - 01.2021
Logistics Planner
XTL Transport
01.2017 - 03.2018
Account Manager
CH Robinson
01.2015 - 01.2017
Distribution Coordinator
Recochem Inc.
01.2005 - 01.2015
Operations Dispatcher
1-800-Got-Junk?
01.2002 - 01.2005
3 Year Advanced Diploma - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
CCLP Designate -
CITT
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