Sheryl LaRochelle
Limerick,SK
Summary
Proven to excel in fast-paced environments, I significantly enhanced guest satisfaction at Limerick Hotel through exceptional customer service and adept cash handling. My strong work ethic and ability to prioritize tasks have consistently improved team efficiency and service quality, embodying the desired skills of a dedicated professional.
Overview
39
39
years of professional experience
Work History
Server/Bartender
Limerick Hotel
07.2009 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.=]
Caregiver
Evergreens Personal Care Home
08.2001 - 03.2008
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
Building Manager
Gordon Road Housing
04.1996 - 05.1998
- Inspected grounds and facilities to identify necessary repairs.
- Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
- Developed and enforced building policies, ensuring compliance with safety regulations.
- Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
Front End Clerk
The Real Canadian Superstore
10.1995 - 05.1996
- Streamlined front end operations for improved efficiency and service quality.
- Managed customer concerns and responded to questions concerning [Product or service].
- Provided exceptional customer service by answering questions about products or locating items as needed.
- Maintained cleanliness and organization of the front end area, ensuring a welcoming environment for shoppers.
- Handled cash transactions accurately and securely, minimizing discrepancies in financial reporting.
- Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
Child Caregiver
South Hill Bingo Playroom
06.1991 - 08.1993
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Sales Room Supervisor
Angel Photography Studios,ontario
09.1989 - 03.1991
- Ensured a safe working environment by enforcing strict compliance with safety policies and procedures.
- Boosted staff morale and performance through recognition programs and ongoing feedback sessions.
- Collaborated with other departments to ensure seamless communication and coordination for guest requests.
- Conducted regular inspections of rooms, ensuring adherence to quality standards and hotel guidelines.
Cleaner
Home Hardware
01.1987 - 03.1987
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Waitress
The Golden Spur
04.1986 - 09.1986
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
GED -
SIAST Palliser Campus
Moose Jaw, SK01-2001
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Safe food handling
- Cleanliness standards
- Cash handling
Languages
English
Elementary
references
Kelly Ruziska 306 640 7530 Norm Kinchen 306 640 9303
Farmer Farmer
Timeline
Server/Bartender
Limerick Hotel
07.2009 - 12.2024
Caregiver
Evergreens Personal Care Home
08.2001 - 03.2008
Building Manager
Gordon Road Housing
04.1996 - 05.1998
Front End Clerk
The Real Canadian Superstore
10.1995 - 05.1996
Child Caregiver
South Hill Bingo Playroom
06.1991 - 08.1993
Sales Room Supervisor
Angel Photography Studios,ontario
09.1989 - 03.1991
Cleaner
Home Hardware
01.1987 - 03.1987
Waitress
The Golden Spur
04.1986 - 09.1986
GED -
SIAST Palliser Campus
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