Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sheryl Hayter

Jacumba

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Store Manager

Mountain Top Market
09.2019 - 05.2024
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
  • Interacted well with customers to build connections and nurture relationships.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Completed point of sale opening and closing procedures.

Volunteer

Computers2kids
  • Refurbished computers and laptops and performed software installation and diagnostics to provide working computers and laptops for low-income families
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

AP Data Entry Clerk

ED CBO, Inc
05.2018 - 07.2019
  • Entered expenses into database system and ledger while paying close attention to detail
  • Worked collaboratively to ensure timely delivery of correct data
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Reviewed and updated client correspondence files and database information to maintain accurate records
  • Tracked and maintained records for Accounts Payable Department for 20 charter schools throughout Southern California

Slot Attendant

Golden Acorn Casino
01.2018 - 05.2018
  • Performed hardware and software maintenance on slot machines
  • Tested gaming machines to conduct operational and functional tests, evaluating performance and reliability of gaming devices
  • Ensured exceptional guest experience
  • Provided prompt courteous service regarding questions, jackpots, and machine maintenance
  • Repaired problems and maintained machines in good working order.
  • Troubleshot machine malfunctions and diagnosed root causes.

Security Officer /Dispatcher

Golden Acorn Casino
07.2016 - 01.2018
  • Handled customer complaints in a polite and professional manner, resolved problems
  • Maintained highest safety of casino assets, guests, and personnel
  • Successfully handled high call volumes in order to dispatched officers and outside personnel where needed
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints

Education

Apprenticeship Program -

Department of Labor- IT
San Diego, CA
07.2021

Skills

  • Data accuracy
  • Attention to detail
  • Proficient with Microsoft Applications
  • Network Support and Protocols
  • Software and hardware troubleshooting
  • Wi-Fi and Router setup
  • PC OS (XP, Win7, Win 10) installation and configuration

Certification

  • CompTIA A+ Certified
  • CompTIA Security+ Certified

Timeline

Store Manager

Mountain Top Market
09.2019 - 05.2024

AP Data Entry Clerk

ED CBO, Inc
05.2018 - 07.2019

Slot Attendant

Golden Acorn Casino
01.2018 - 05.2018

Security Officer /Dispatcher

Golden Acorn Casino
07.2016 - 01.2018
  • CompTIA A+ Certified
  • CompTIA Security+ Certified

Volunteer

Computers2kids

Apprenticeship Program -

Department of Labor- IT
Sheryl Hayter