Sheryl Garcia

The Community Specialist is responsible for executing the store's community strategy, which includes engaging with the community through relationship building, events and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partnerships providing synergistic value. The Community Specialist also delivered a world-class guest (ie. customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.

• Bikes and Brews 2023 - Ambassador led event where we led the community to come together to sweat and do a local tour around red deer breweries;
• Yoga in the Park in partnership with Breathing Room;
• Actively supporting Run Collective;
• Supported Red Deer Pickleball Championship did a stretch set up;
• Coldest Night of the Year in partnership with Red Deer Food Bank and Mustard Seed;
• Raise the Barre to support Central Alberta Women's Emergency Shelter
• International Women's Day DJ Spin and Yin.
• Initiate Sweat sessions with educators

In partnership with Red Deer Polytechnic. I have gained Canadian Work Experience with Kerry Wood Nature Center.

• Performed research on industry trends and topics related to the company's goals.
• Managed daily calendar items including scheduling meetings, conferences, and other events.
• Inputted data into various computer programs accurately to ensure accuracy of records.
• Developed and maintained filing systems for the purpose of organizing business documents.
• Provided assistance in preparing monthly financial statements for review by upper-level management.
• Created and updated spreadsheets for tracking volunteer data.
• Assisted with scheduling appointments, meetings, and conference calls.
• Provided administrative support to senior staff members in a variety of ways.
• Organized client meetings to provide project updates.
• Generated reports to track progress on projects and tasks assigned by supervisors.
• Greeted visitors upon arrival at the office premises.
• Updated job knowledge by participating in educational opportunities offered by the organization.

The Guest Experience Lead is responsible for ensuring that all guest (ie customers) receive a quality in store experience. They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily targets. Guest Experience Leads provide input to team member performance, evaluations, recommendations into the store hiring decision, and act as Supervisor on Duty (SOD) when leading the floor.

Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience in our stores. They are responsible for engaging and connecting with our guest, sharing top-quality product education, and speaking authentically about our community and culture.