Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Nicolasora

Edmonton,AB

Summary

Dynamic Program Manager /Registered Nurse with over 10 years of experience in Continuing Care/ Complex Care, excelling in leadership and performance management. Proven ability to enhance resident care through effective communication, concerns resolution and compliance with health standards. Skilled in fostering positive relationships and implementing quality improvement initiatives, ensuring a just culture in a safe and supportive environment for all stakeholders. Skilled in RAI-MDS, Point Click Care and various computer programs such as Microsoft, Outlook and Pathways.

Overview

21
21
years of professional experience

Work History

Program Manager

Shepherds Care Foundation Eden House
04.2022 - 06.2025
  • Reports to the Director of Care (DOC) and Executive Director of Care (EDOC)
  • Provides leadership and direction in the provision of care services that aligns with the Mission, Vision and Values of the organization
  • Demonstrates skills in leadership, performance management, resource management, project planning, concern resolution process and customer service
  • Ensures compliance with continuing care health services standards, organizational policies and procedures, employment and safety related legislations, codes and regulations
  • Supports the Residents in an environment that promotes a state of wellness and independence
  • Provides person-centered care that's committed to continuous quality improvement
  • Promotes the concerns resolution process, responds, investigates and review concerns from residents, families and staff in a timely manner, with ability to develop positive working relationships with residents, families, employees, vendors and contractors
  • Promotes a "Just Culture" of shared accountability that promotes safety by encouraging open reporting of unusual incidents, while also holding individuals accountable for their actions in a fair and just manner
  • Promotes health and safety of employees by ensuring employees have clear understanding of their OH&S responsibilities and have the knowledge/skills/training/tools/equipment to execute their tasks safely and comply with the OH&S Act, other applicable legislation, standards, audit recommendations and OH&S policies and procedures
  • Leads and supports the site's OH&S JHS incidents to determine root cause/implement corrective actions


Registered Nurse Team Lead

Shepherds Care Foundation Eden House
04.2020 - 04.2022
  • Reports to the Program Manager (PM) and Director of Care (DOC)
  • Provides support in coordination of care services, staff training and education
  • Provides leadership and direction to staff as required
  • Ensures highest quality of resident focused care in alignment with the organization's Mission, Vision and Values
  • Promotes a state of wellness, independence and person-centered care
  • Developed strong relationships with patients and families, providing support while addressing concerns or questions about care plans
  • Collaborate with Physicians and Consultants to quickly assess residents and deliver appropriate treatment while managing rapidly changing behavior and conditions
  • Educate residents and family members on diagnosis and prognosis, treatment options, disease process management and lifestyle options
  • Collaborate with the Interdisciplinary Team for comprehensive resident care plans, resulting in better health outcomes

Registered Nurse Full Time

Shepherds Care Foundation Eden House
04.2019 - 04.2020
  • Utilize critical thinking skills to prioritize nursing interventions based on the resident's acuity levels and individual needs
  • Prevent the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices
  • Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention
  • Collaborate with Physicians, Interdisciplinary Team Members and Consultants to develop comprehensive treatment plans for complex residents with multiple comorbidities and higher care needs

Registered Nurse Care Coordinator Part Time

Good Samaritan Society Southgate Care Centre
01.2015 - 04.2019
  • Collaborate with Physicians to develop comprehensive treatment plans, addressing both physical and psychosocial needs of patients
  • Administer medications and complete assessments
  • Improve patient outcomes by developing individualized care plans and coordinating with multidisciplinary healthcare teams
  • Mentor new nursing staff in care coordination roles, providing guidance and support for professional growth

Registered Nurse, Medicine Float Pool

Royal Alexandra Hospital
01.2015 - 04.2019
  • Administer medications and treatments as prescribed by the Physicians
  • Optimize patient outcomes through proactive identification of potential complications or changes in condition requiring intervention
  • Mentor new nursing staff, sharing best practices for patient care and fostering a supportive team atmosphere
  • Provide compassionate end of life care, offering emotional support to both patients and their loved ones during dificult times

Registered Nurse, Emergency and Operating Room

Dole Philippines Hospital ( Howard Huibbard Memorial)
04.2004 - 03.2011
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administer Medications as per Physician;s order
  • Collaborate with Physicians and multidisciplinary teams to develop comprehensive treatment plans for patients
  • Improve patient outcomes by implementing evidence-based nursing interventions and individualized care plans
  • Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary
  • Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional and spiritual needs

Education

Bridging Course To Canadian Nursing - Nursing

Mt. Royal University
Calgary, AB
10-2014

Bachelor of Science - Nursing

Riverside College
Philippines
03-2004

Bachelor of Science - Biology

University of The Philippines
Philippines
03-2001

Skills

  • 10 years of Continuing Care experience, with 5 years in a Complex Care/Mental Health setting
  • Clear understanding and experience of both pharmacological and nonpharmacological approaches to behavioral support
  • Ability to work both independently and as part of the team
  • Excellent verbal, written and phone communicator
  • Can prioritize and efficiently organize many details in a timely manner
  • Knowledge and use of RAI-MDS, Point Click Care, Pathways
  • Able to navigate various computer programs such as Microsoft Office, Outlook and the internet
  • Physically capable of performing nursing tasks including extended periods of repetitive motion tasks

Timeline

Program Manager

Shepherds Care Foundation Eden House
04.2022 - 06.2025

Registered Nurse Team Lead

Shepherds Care Foundation Eden House
04.2020 - 04.2022

Registered Nurse Full Time

Shepherds Care Foundation Eden House
04.2019 - 04.2020

Registered Nurse Care Coordinator Part Time

Good Samaritan Society Southgate Care Centre
01.2015 - 04.2019

Registered Nurse, Medicine Float Pool

Royal Alexandra Hospital
01.2015 - 04.2019

Registered Nurse, Emergency and Operating Room

Dole Philippines Hospital ( Howard Huibbard Memorial)
04.2004 - 03.2011

Bridging Course To Canadian Nursing - Nursing

Mt. Royal University

Bachelor of Science - Nursing

Riverside College

Bachelor of Science - Biology

University of The Philippines

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Sherry Nicolasora