Sherryl Christie
Abbotsford,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative/ Cashier
Canadian Tire
05.2023 - Current
- Effectively handled a high volume of transactions, demonstrating strong multitasking abilities
- Received frequent commendations from management and customers for professionalism, reliability, and problem-solving skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled approximately 30 escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Office Assistant
Eden World Tours
03.2022 - 12.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
B.A. - Psychology With Human Services Certificate
Trinity Western University
Langley, BC04.2026
Skills
- Microsoft Office: Proficient in Word, Excel and Power Point
- Google Workspace: Intermediate level of excellence in Docs, Sheet and Slides
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Client Relations
- Call Center Operations
- Paperwork Processing
- Appointment Scheduling
Languages
English – Proficient
Native or Bilingual
Hindi – Proficient
Native or Bilingual
French – Beginner
Limited Working
Gujarati
Native or Bilingual
Timeline
Customer Service Representative/ Cashier
Canadian Tire
05.2023 - Current
Office Assistant
Eden World Tours
03.2022 - 12.2022
B.A. - Psychology With Human Services Certificate
Trinity Western University
Similar Profiles
Jaafar SingerJaafar Singer
Sales Associate at Canadian TireSales Associate at Canadian Tire
Connor PortConnor Port
Hardware Sales Associate at Canadian TireHardware Sales Associate at Canadian Tire
Bijender BijenderBijender Bijender
Walkie Operator at Canadian TireWalkie Operator at Canadian Tire
Mikaël WolfeMikaël Wolfe
Sales Associate at Canadian TireSales Associate at Canadian Tire
Nathan Poon (Nat)Nathan Poon (Nat)
Guest Experience Associate at Habyt (Hong Kong)Guest Experience Associate at Habyt (Hong Kong)