Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sherry Keizer

Grand Desert,NS

Summary

Dynamic Cafe Manager at MC FOOD SERVICE SOLUTIONS with a proven track record in enhancing customer satisfaction and streamlining operations. Expert in food safety compliance and staff management, successfully trained employees to deliver exceptional service. Expanded menu offerings, catering to diverse dietary needs, resulting in increased customer loyalty and engagement.

Overview

14
14
years of professional experience

Work History

Cafe Manager

MC FOOD SERVICE SOLUTIONS
02.2011 - 04.2025
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Expanded menu offerings to cater to diverse dietary preferences, enhancing overall customer satisfaction rates.

Education

High School Diploma -

Cole Harbour High
Dartmouth, NS
06-1988

Skills

  • Customer experience management
  • Foodservice
  • Employee scheduling
  • Staff management
  • Cost controls
  • Health and safety regulations
  • Order management
  • Food safety compliance
  • Event preparation
  • Menu updating
  • Cost monitoring
  • Food orders
  • Hiring and training employees
  • Cafe inventory
  • Front of house management
  • Money handling

Languages

English
Full Professional

Timeline

Cafe Manager

MC FOOD SERVICE SOLUTIONS
02.2011 - 04.2025

High School Diploma -

Cole Harbour High

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Sherry Keizer