Sherry Inglis
Brantford,ON
Summary
Experienced in leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
18
18
years of professional experience
Work History
Lead Hand
Envirotex Products Inc.
08.2021 - Current
- In charge of running a production line. Ensuring product quality, flow, and that customer standards are met.
- Managed staff hiring, training and supervision
- Delegated daily tasks and responsibilities.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Troubleshot equipment to reduce service calls and downtime.
General Labourer
Adidas Distribution Center (Randstad)
08.2017 - 04.2021
- Worked on packing line, ticketing apparel and footwear, packing and sending to shipping
- Responsible for compliance with work site procedures and standards
- Knowledge of proper shipping methods
- Use of computer and printer
- Responsible for ensuring cleanliness of work area is maintained
- Trained new employees on SOP, health and safety and flow of factory.
Receptionist/ Automotive detailer
Division Auto Glass
04.2019 - 03.2020
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Responded to inquiries from callers seeking information.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Assistant Manager/ Baker/ Team Member
Tim Hortons
06.2006 - 03.2015
- Managed all staff
- Completed weekly inventory, responsible for product ordering, staff schedules and bank deposits
- Accurate use of POS systems, debit and credit machines
- Experienced in all aspects of production
- Served customers in a timely, friendly manner.
Education
Secondary School - High School Diploma
Pauline Johnson CVS
Brantford, ON06.2008
Skills
- Staff Management
- Process Monitoring and Improvement
- Inventory Oversight/ Inventory Control
- Staff Discipline
- Staff Development
- Employee Motivation
- Schedule development
- Time Management
Field Of Interest
- Management/ Lead Hand Position
- General Labor
- Customer Service
Languages
English
Full Professional
Timeline
Lead Hand
Envirotex Products Inc.
08.2021 - Current
Receptionist/ Automotive detailer
Division Auto Glass
04.2019 - 03.2020
General Labourer
Adidas Distribution Center (Randstad)
08.2017 - 04.2021
Assistant Manager/ Baker/ Team Member
Tim Hortons
06.2006 - 03.2015
Secondary School - High School Diploma
Pauline Johnson CVS
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