Ambitious Receptionist experienced in managing front desk operations and providing exceptional service to office visitors. Contributed to organizational efficiency through effective communication, appointment scheduling, and mail management. Demonstrated positive demeanor and strong work ethic while handling phone calls and maintaining updated calendars.
Overview
2020
2020
years of professional experience
Work History
Receptionist
KPMG
Prince George, BC
03.2017 - 09.2019
Greeted clients and visitors warmly to create a welcoming calm atmosphere.
Managed multi-line phone system for efficient call routing and communication.
Scanned and distributed mail to appropriate files and staff members for streamlined communication
Processed payments for services to ensure accurate financial tracking
Bank deposits and CRA drop offs
Scanning clients slips for accountant's
Hosting meeting's
Coordinated ordering of general inventory supplies to maintain operational efficiency
Owner /Operator Specialist
Rockymountain Powerline Maintenance
Prince George, BC
09.2008 - 09.2011
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Implemented safety protocols to enhance workplace safety and reduce incidents.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Developed business plan and budget to maximize profitability.
Implemented cost-saving measures across departments while maintaining quality standards.
Bidding contracts
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
All Bookkeeping duties
Accounts receivable/Payable
CRA filings /GST
Union paperwork/Meetings
Staff hiring packages
Ordering supplies
Fleet Manager
Safety procedures / safety manager
All Traffic Control
Coordinated project schedules and resource allocation for timely task completion.
Conducted regular inspections of equipment to ensure proper functionality and safety.
Trained new employees on operational procedures and company policies effectively.
Developed strong relationships with clients to ensure satisfaction with services provided.
Maintained accurate records of maintenance activities and service reports consistently.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Resolved conflicts between employees in a professional manner.
Ensured compliance with safety regulations throughout the facility.
Established relationships with customers through use of interpersonal, active listening, and inquiry response skills.
Established relationships with customers through use of interpersonal, active listening, and inquiry response skills.
Receptionist
FYI
Prince George, BC
Meeting and greeting clients
Coordinated appointments for clients
Conducted partial eye exams to assist in patient evaluations
Maintained customer records for accurate and efficient retrieval
Submitting claims
Receiving payments from clients
Education
Bookkeeper - Bookkeeping
College of New Caledonia
Prince George, BC
Skills
Multi-line phone operation
Appointment scheduling
Payment processing
Data entry
Bookkeeping and recordkeeping
Record preparation
Office supply inventory control
Inventory control
Customer relationship management
Team collaboration
Conflict resolution
Staff training
Safety management
Project coordination
Effective communication
Accomplishments
Superhost in 2004
Affiliations
I enjoy being a small scale farmer and also love being a gramma to my two granddaughters and enjoy teaching them all about animals and farming and hunting . I truly try to share my experiences in farming and hunting to help carry these traditions on in this new advancing world. I also enjoy the hobbies such as fishing and snowmobiling and of coarse horseback riding. I manage both of our large properties as well as support my husband in all day to day activities . I know I have much more to offer and miss my roles in dealing with the public.