Sherry Commentucci
Parksville,British Columbia
Summary
Solid Waste Operations Coordinator
Competition No.: 2024-1873
I am a dedicated administrative professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for all department personnel. Personable and communicative with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Comfortable working with management on complex projects, managing budgets, scheduling staff and consultants.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Associate
Legislative Services
02.2008 - Current
- Provide high level clerical and administrative support to all service areas.
- Coordinate scheduling of appointments and meetings.
- Types dictation, confidential correspondence, memorandums, reports, contracts and other documents.
- Produce and distribute various agendas and minutes, under tight timelines.
- Assist in the development and maintenance of a records management system.
- Communicate with elected officials, staff and members of the public as required.
- Confidential secretary, in In Camera meetings.
- Managed electronic calendars using Outlook and eScribe for scheduling and publishing of meetings, agendas and minutes .
- Obtained signatures for financial documents and internal and external invoices using DocuSign.
- Communicating with internal staff as well as external clients, responded to request respectfully and within a timely fashion.
- Ability to prioritize tasks to meet deadlines for meetings.
- Scheduled casual support for front desk as needed.
- Provided and supported NDA for consultants contracts, scheduled appointments and managed consultants calendars.
Administrative Assistant to the General Manager
Corporate Services
12.2022 - 03.2023
- Opened, read and replied to e-mails, letters and correspondence on behalf of the General Manager.
- Reviewed department work schedules, time off request, sick time, and flex schedules prior to the General Manager.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Obtained signatures for financial documents and internal and external invoices.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated meeting and work schedules for staff teams and executives.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Coordinated multiple schedules using online calendaring system.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Administrative Assistant
Legislative Services
Corporate Services
02.2008 - 06.2022
- Review reports for accuracy, create agendas, recorded meetings and publish minutes in escribe.
- Maintained accurate department records, including policy manuals.
- Photocopy and file various materials and documentation.
- Maintain, organize and code departmental invoices for signature.
- Direct customer communication to appropriate department personnel.
- Resolve all incoming phone call inquires by referring to appropriate department or other references such as website or service partners.
- Communicate with couriers to place and receive orders.
- Post documents, agendas and minutes to the website and SharePoint, along with all files for records management purposes.
- Organize board room space and materials for internal and external meetings.
- Managed physical and digital files, monitored spreadsheets.
- Order and track office supplies with-in budgets.
- Prepared and prioritized calendars and correspondence.
Building Clerk
Building and Bylaw Department
06.2019 - 12.2019
- Respond to public inquiries regarding building inspection services including the scheduling of inspections.
- Provide telephone reception and directs inquiries to the appropriate staff or department.
- Review and accept complex building permit applications.
Aquatic Program Secretary
Recreation and Parks
Ravensong Aquatic Centre
02.2007 - 01.2018
- Holiday coverage
- Processed financial documents including contracts for user groups.
- Enter data into Active Net computer software and updated details, including customer contact information.
- Direct customer communication to appropriate department personnel, in addition to providing information to resolve inquiries.
- Track emails and booked fields with in District 69, and other service groups.
- Tracked and processed account payables and account receivables.
PPT Receptionist
Parks and Recreation
HRISMyWAYRavensong Aquatic Centre
02.2007 - 02.2008
- Processed refunds as needed.
- Telephone registrations, opening account information and data entry, in to a department specific software (Active Net).
- Kept up on community events and recreation guide information.
- Processed and check eligibility for financial assistance.
- Provided switchboard and counter reception.
- Responded to and/or directed public and staff inquiries to appropriate department or agency.
- Received, sorted and distributed incoming mail; stamped and posted outgoing mail, organized courier bags.
Casual Receptionist
Parks and Recreation
02.2003 - 02.2007
- High level of customer service, in a fast pace high volume environment.
- Telephone registrations, opening account information and data entry, in to a department specific software (Active Net).
- Bank deposits and high volume of cash handling.
Education
Office Administration Certificate
Vancouver Island University
Nanaimo, BC01-1994
Advanced Outlook Course
Regional District of Nanaimo
03.2023
Fairness By Design Guide Webinar
BC Ombudsperson
03.2023
Commissioner of Oaths and Affidavits Credentials
Province of British Columbia
2022
Word Level 1 & 2
Regional District of Nanaimo
Excel Level 1 & 2
Regional District of Nanaimo
HRISMyWAY Training
Regional District of Nanaimo
01-2023
Steward Learning
CUPE BC
Introduction To Parliamentary Procedure
Wisconsin Education
01.2023
Robert's Rules of Order - Demystified
The Continuing Legal Education Society of BC
03.2023
SharePoint Level 1
Regional District of Nanaimo
Escribe Courses and Webinar Training
Escribe
Book Keeping 101
Vancouver Island University
Parksville, BCMinute Taking
LGMA
High School Diploma -
Woodlands Secondary School
Nanaimo, BC1991
Skills
- Ability to handle large volumes of work and prioritize tasks accurately, to provide administrative support to the department as needed
- Strong communication and customer service skills
- Strong knowledge and understanding of the collective agreement and labour relations
- Ability to learn new tasks in a timely manner
- Sensitive to confidential content
- Meticulous and Organized
- Proficient in executing agendas and minutes for meetings in a timely manner, as well as action items and follow up
- Maintained department Record Management with LGMA coding
- Proficient in Escribe, Word, Outlook, SharePoint, and Excel
- Very proud of my 20 years of relationship building, internally, with-in the union and external service partners
- Critical Thinker, Problem-Solver
Certification
- Mental Health Course
- Health and Safety Course
- Being an Ally for Equality
- Creating an Accommodation-Friendly Workplace
- Green Action for Stewards
- Mediating Member-to-Member Conflict
- Creating Psychologically Healthy workplace
- WIMIS
- Work Safe Level One First Aid Certificate
- Customer Service Advanced Course
- Email Security Course
- Arête Safety
Timeline
Administrative Assistant to the General Manager
Corporate Services
12.2022 - 03.2023
Building Clerk
Building and Bylaw Department
06.2019 - 12.2019
Administrative Associate
Legislative Services
02.2008 - Current
Administrative Assistant
Legislative Services
02.2008 - 06.2022
Aquatic Program Secretary
Recreation and Parks
02.2007 - 01.2018
PPT Receptionist
Parks and Recreation
02.2007 - 02.2008
Casual Receptionist
Parks and Recreation
02.2003 - 02.2007
Office Administration Certificate
Vancouver Island University
Advanced Outlook Course
Regional District of Nanaimo
Fairness By Design Guide Webinar
BC Ombudsperson
Commissioner of Oaths and Affidavits Credentials
Province of British Columbia
Word Level 1 & 2
Regional District of Nanaimo
Excel Level 1 & 2
Regional District of Nanaimo
HRISMyWAY Training
Regional District of Nanaimo
Steward Learning
CUPE BC
Introduction To Parliamentary Procedure
Wisconsin Education
Robert's Rules of Order - Demystified
The Continuing Legal Education Society of BC
SharePoint Level 1
Regional District of Nanaimo
Escribe Courses and Webinar Training
Escribe
Book Keeping 101
Vancouver Island University
Minute Taking
LGMA
High School Diploma -
Woodlands Secondary School
- Mental Health Course
- Health and Safety Course
- Being an Ally for Equality
- Creating an Accommodation-Friendly Workplace
- Green Action for Stewards
- Mediating Member-to-Member Conflict
- Creating Psychologically Healthy workplace
- WIMIS
- Work Safe Level One First Aid Certificate
- Customer Service Advanced Course
- Email Security Course
- Arête Safety
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