Sherrie Zatarain
Auburn
Summary
Detail-oriented office manager known for exceptional skills in document organization and customer relationship management. Experienced in improving workflow processes, ensuring accurate invoice tracking, and maintaining efficient office operations to drive productivity.
Overview
23
23
years of professional experience
Work History
Parts Sales Mananger
AutoZone
Auburn
12.2018 - Current
- Trained and supervised sales staff on product knowledge and customer service.
- Key Holder, night shift closing tasks, counting money, prepare bank deposits.
- Cleaning and organizing
- Stock shelves
Office Manager
Quality Automotive
Auburn
04.2007 - 10.2025
- Managed daily office operations and ensured smooth workflow at Quality Automotive.
- Implemented filing systems to organize documents and improve retrieval processes.
- Maintained inventory of office supplies and ordered materials as needed.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails,
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Service Advisor experience Knowledge of Write it right.
- Estimate Repairs.
- Order parts & distribute accordingly.
Service Advisor
Auburn Service Center
Auburn
02.2003 - 04.2007
- Coordinated vehicle service appointments and managed workflow effectively.
- Explained repair estimates and services clearly to customers.
- Educated customers on vehicle maintenance to promote preventive care practices.
Education
Certificate - Automotive Technology
Mission Valley ROP
Fremont, CA06-2000
Newark Unified School District
Newark, CA12-1987
Skills
Office Management
- Inventory Management
- Data entry
- Parts ordering, receiving & distribute
- Service estimating
- Parts and labor claims
- Cashier
Languages
Spanish
Limited
References
References available upon request.
Custom Section 1
- Responsible, dependable, trustworthy,
- Works well with others
- Punctual
- Hard-working
Timeline
Parts Sales Mananger
AutoZone
12.2018 - Current
Office Manager
Quality Automotive
04.2007 - 10.2025
Service Advisor
Auburn Service Center
02.2003 - 04.2007
Certificate - Automotive Technology
Mission Valley ROP
Newark Unified School District