Sherrice Rieger
Martensville
Summary
Dynamic Training Coordinator at Kelseys Original Roadhouse with a proven track record in developing impactful training programs that enhance employee retention. Skilled in coaching and mentoring, I foster a culture of continuous learning while ensuring compliance and quality assurance in training delivery. Adept at relationship building, I drive engagement and optimize training effectiveness.
Overview
2026
2026
years of professional experience
Work History
Training Coordinator
Kelseys Original Roadhouse
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Increased employee retention rates through targeted training interventions and career development opportunities.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Developed and implemented successful onboarding program.
Daycare Owner/Operator
Self Employed
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
- Implemented effective conflict resolution strategies to address behavioral issues that arose among students, ensuring a harmonious learning environment for all.
Daycare Owner/Operator
Self Employed
03.2007 - Current
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
Front of House Manager
Moxie's Grill & Bar
05.2004 - 12.2007
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Facilitated team meetings to discuss performance goals, operational challenges, and to share best practices among front-of-house staff.
- Addressed and resolved guest complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Managed staff schedules and maintained adequate coverage for all shifts.
Skills
- Verbal and written communication
- Coaching and mentoring
- Virtual training
- Presentation
- Training material updates
- Training delivery
- Schedule management
- Materials preparation
- Schedule coordination
- Leadership training
- Training facilitation
- New hire on-boarding
- Employee coaching
- Needs assessment
- Staff development plans
- Attention to detail
- Clear communication
- Relationship building
- Decision-making
- Critical thinking
- Coaching and development
- Employee interviewing
- Quality assurance
- Compliance training
Languages
English
Native or Bilingual
Timeline
Daycare Owner/Operator
Self Employed
03.2007 - Current
Front of House Manager
Moxie's Grill & Bar
05.2004 - 12.2007
Training Coordinator
Kelseys Original Roadhouse
Daycare Owner/Operator
Self Employed
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