Sherri Lamb
Cambridge,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Housekeeping Team Lead
Delta Hotels Guelph Confrence Centre
Guelph, ON
01.2019 - Current
- Managed staff of 20 housekeepers.
- Assign task sheets using Opera for housekeepers.
- Communicated repair needs to maintenance staff.
- Coordinate with front desk staff to respond promptly to guest requests.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored new personnel to maximize quality of service and performance.
- Take inventory of guest room amenities for ordering.
- Inspect guest rooms after housekeepers have completed cleaning.
Housekeeping Attendant
Delta Hotels Guelph Conference Centre
Guelph, ON
08.2017 - Current
- Completed task sheet of 10-15 guest rooms daily.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms.
- Clean departed guest rooms to inspected status.
- Complete stayover refresh rooms
Homemaker
Self
Kitchener, ON
01.2009 - 08.2017
- Manage multiple schedules for a household of two adults and two children.
- Create daily routines with built-in flexibility.
- Establish budgets for utilities, food, necessities and leisure activities.
- Coordinate medical appointments for all family members and follow-up with health care providers.
- Volunteered in kindergarten class to help students with reading.
- Meal planning and preparation.
Education
High School Diploma -
Upper Grand District School Board Continuing Education
Guelph, ONSkills
- Housekeeping Requirements
- Cross-Department Collaboration
- Housekeeping Support
- Guest Service and Support
- Room Assignments
- Task Prioritization
- Room and Public Space Cleaning
- Cleanliness Standards
Timeline
Housekeeping Team Lead
Delta Hotels Guelph Confrence Centre
01.2019 - Current
Housekeeping Attendant
Delta Hotels Guelph Conference Centre
08.2017 - Current
Homemaker
Self
01.2009 - 08.2017
High School Diploma -
Upper Grand District School Board Continuing Education
Similar Profiles
Jessie ReevesJessie Reeves
Executive Housekeeping Manager at Delta Hotels by Marriott St. John's Conference CentreExecutive Housekeeping Manager at Delta Hotels by Marriott St. John's Conference Centre
Nada MakanjuolaNada Makanjuola
Server at Delta Hotels By Marriott Ottawa City CentreServer at Delta Hotels By Marriott Ottawa City Centre
Belqes Yahya Al MasoodBelqes Yahya Al Masood
In-Room Diner/Server/Cashier/Banquet Server/Hostes at Delta Hotels By Marriott Ottawa City CentreIn-Room Diner/Server/Cashier/Banquet Server/Hostes at Delta Hotels By Marriott Ottawa City Centre
Tracy UrquhartTracy Urquhart
Department Head at Plastics Division of Velcro Canada Inc.Department Head at Plastics Division of Velcro Canada Inc.
Matthew SweeneyMatthew Sweeney
Mechanical Assembler at Bar Hydraulics incMechanical Assembler at Bar Hydraulics inc