Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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Sherona Khan

Sherona Khan

Vancouver,BC

Summary

Dedicated and experienced Certified dental assistant (CDA) with 15 years of expertise in delivering exceptional patient care and supporting clinical efficiency. Specialized in Orthodontics and TMD dentistry. Strong background in assisting dental procedure,managing patient records and ensuring sterilization protocols. Passionate about creating positive patient experiences and contributing to the success of a dental practice.

Overview

22
22
years of professional experience

Work History

Certified Dental Assistant

Occlusal Rehabilitation Centre Dr Abbas Tejani
Vancouver, British Columbia
01.2016 - Current
  • Conduct CBCT scans of TMJ joints, sinuses, and full-mouth for implant surgeries, as well as routine dental X-rays. Maintain and manage Prime Scan and iTero digital impressions for accurate patient records, ensuring high-quality diagnostic imaging. Educate patients on scanning procedures and treatment options.
  • Deliver upper and lower splints for TMJ patients and maintain expertise in various dental appliances to assist with patient treatment planning.
  • Oversee all administrative functions, including managing patient appointments, coordinating scheduling, and handling incoming calls. Ensure a seamless patient experience from check-in to check-out.
  • Process and submit patient insurance claims, manage doctor billing and payments, and present treatment and payment plans to patients.
  • Order and track all dental supplies to maintain optimal inventory levels, ensuring the clinic is well-equipped for daily operations.
  • Maintain strict sterilization and infection control protocols, ensuring compliance with all safety regulations and industry standards.

Certified Dental Assistant

Yaletown laser and cosmetic dentistry
Vancouver, British Columbia
11.2015 - Current
  • Conducted prime scan and Itero digital impressions with precision, ensuring accurate patient records.
  • Took bitewings, periapical ,panoramic and occlusal X rays , preparing them for dentist review.
  • Produced opposing models ,study casts, and impressions to assist in treatment planning and evaluating dental structures.
  • Educated patients on treatment procedures, post procedure home care and oral hygiene - best practices.
  • Built strong patient relationships, fostering a loyal and returning patient base through compassionate and professional care.
  • Set up procedure trays according to established protocols, ensuring efficiency in dental treatments.
  • Maintained a clean and sanitized clinical environment by disinfecting equipment, cleaning treatment rooms, and restocking supplies after each patient.
  • Ensured strict compliance with infection control protocols and industry standards.
  • Accurately maintained patient records in accordance with HIPPA regulations and confidentiality policies.
  • Conducted preliminary patient interviews , gathered medical histories, and completed required documentation.
  • Assisted in coordinating communication between the dentist, hygienist and patients to ensure a smooth procedural flow.
  • Ordered and managed dental supplies and inventory ensuring optimal stock levels for daily operations.
  • speciality is full mouth reconstruction, full mouth veneers, 3/4 crowns and full crowns.
  • designing patient veneers together from color, shape and length.

Bartender

Rogers Arena
Vancouver, British Columbia
01.2008 - 09.2021
  • Delivered exceptional customer service by greeting and serving guests in a fast-paced, high-energy environment.
  • Maintained a strong team-oriented approach, collaborating effectively to ensure smooth bar operations.
  • Developed creative solutions to day-to-day challenges, adapting quickly to changing needs.
  • Built trusting relationships with both customers and team members, fostering a positive and engaging atmosphere.
  • Expertly prepared a variety of alcoholic and non-alcoholic beverages, adhering to recipe standards for quality and consistency.
  • Monitored guests’ alcohol consumption levels, ensuring responsible service and compliance with liquor laws.
  • Verified customer identification for age compliance, preventing underage drinking.
  • Managed cash handling and POS transactions, balancing the cash drawer accurately at the end of each shift.
  • Enforced safety, sanitation, and responsible service policies, ensuring compliance among bar staff.

Certified Dental Assistant

Aarm Dental Group on Beach Ave
Vancouver, BC
01.2011 - 10.2015
  • Self-motivated, oriented towards efficiency, and organization.
  • Accumulated four years of experience as head CDA, showcasing leadership abilities.
  • Strong working knowledge of Power practice Dentrix and Maxident
  • In charge of all orders and ordering supplies for the office.
  • Performed all functions mandated for a CDA.
  • Captured bitewing, periapical, panoramic, and occlusal X-rays for dental analysis.
  • Organized and executed tasks related to dental restorations.
  • Educated patients on treatment procedures and post-procedure home care.

Cashier Team Lead

Science World at Telus world of Science
Vancouver, British Columbia
01.2003 - 01.2013
  • Expertly managed high-volume cash transactions, ensuring accuracy and compliance with organizational protocols. Processed sales, admissions, and membership purchases efficiently, maintaining balanced cash drawers and financial records.
  • Assisted patrons with membership enrollment and renewals, explaining benefits and organizational initiatives. Maintained accurate membership records, contributing to member retention and community engagement.
  • Operated the main switchboard, directing calls to appropriate departments, and providing information to callers. Demonstrated professionalism and efficiency in managing high call volumes.
  • Performed data entry tasks with a typing speed of 50 words per minute, utilizing Microsoft Word for document preparation and Excel for spreadsheet management. Supported various administrative functions to ensure seamless operations.
  • Addressed and resolved visitor issues promptly, employing effective problem-solving skills. Adapted to the dynamic environment of Science World, ensuring a high-quality visitor experience.
  • Demonstrated a strong commitment to delivering outstanding service, fostering a welcoming and informative environment for all visitors.
  • Ensured accuracy in cash handling, data entry, and membership processing, maintaining integrity in all financial and administrative tasks.
  • Proficient in Microsoft Excel and Word, effectively managing data and documentation to support operational needs.
  • Collaborated effectively with colleagues across departments, contributing to a cohesive team environment and the overall success of Science World’s initiatives.

Education

CPR&AED
01-2024

Certificate - Orthodontic Module

CDI College
Vancouver, BC
04-2019

NDAEB Certificate

UBC
Vancouver, BC
06.2011

Dental Radiography

Vancouver Community College
Vancouver, BC
06.2009

High School Diploma -

Gladstone Secondary High School
Vancouver, BC
01-2006

Some College (No Degree) - Certified Dental Assistant

Vancouver Community College
Vancouver, BC

Skills

  • Expertise in using the ortho module and dental practice management software
  • Expertise in Itero scanning, Prime scanning, impression taking, and fabricating nightguards, and adjusting appliances
  • Strong knowledge of infection control and sterilization procedures
  • Expert on full-mouth rehabilitation, full-mouth veneers, and 3/4 crowns, designing patients' smiles together
  • Proficient in radiography, CBT scan, and PAN
  • Ability to manage schedules, coordinate patient flow, and maintain accurate records
  • Work in a super-fast-paced environment
  • Team collaboration and compassionate approach to patient care
  • CPR and first aid certified
  • Strong organizational and multitasking abilities
  • Ability to check in and check out patients

References

Available upon request

Hobbies and Interests

  • Travel
  • Continuing education in Dentistry
  • Watching movies
  • Hikes
  • Cooking
  • spending time with my family,baby girl Zahra,fiance and my dog Paco

Timeline

Certified Dental Assistant

Occlusal Rehabilitation Centre Dr Abbas Tejani
01.2016 - Current

Certified Dental Assistant

Yaletown laser and cosmetic dentistry
11.2015 - Current

Certified Dental Assistant

Aarm Dental Group on Beach Ave
01.2011 - 10.2015

Bartender

Rogers Arena
01.2008 - 09.2021

Cashier Team Lead

Science World at Telus world of Science
01.2003 - 01.2013

CPR&AED

Certificate - Orthodontic Module

CDI College

NDAEB Certificate

UBC

Dental Radiography

Vancouver Community College

High School Diploma -

Gladstone Secondary High School

Some College (No Degree) - Certified Dental Assistant

Vancouver Community College

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Sherona Khan