Shernice Williams
Fort mcmurray
Summary
With over five years of customer service experience, I have excellent verbal and written communication skills to effectively interact with clients and address their needs. My strong time management skills allow me to prioritize tasks and meet deadlines efficiently. Whether working collaboratively in a team or independently, I adapt and contribute effectively to achieve desired outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Paladin
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Associate
Walmart
06.2023 - 01.2025
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Personal Shopper
Real Canadian Superstore
02.2023 - 06.2023
- Picked Groceries for online orders
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Supervisor
A&W
12.2021 - 02.2023
- Worked as a part time supervisor doing both front counter and kitchen
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Holy Trinity Catholic High School
06.2024
Skills
- Microsoft Word
- Microsoft Excel
- Computer Science
- Database Management
- Writing Skills
Languages
English
Certification
- CPR/AED Certification
- First Aid Certification
- Alberta Security License
- Pro Serve
- Valid Class 5 License
- CSO
- Valid Criminal Record
Timeline
Security Officer
Paladin
10.2024 - Current
Associate
Walmart
06.2023 - 01.2025
Personal Shopper
Real Canadian Superstore
02.2023 - 06.2023
Supervisor
A&W
12.2021 - 02.2023
High School Diploma -
Holy Trinity Catholic High School
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