Shermin Madani
West Vancouver,BC
Summary
Bachelor of Science graduate from the University of British Columbia with academic research experience in molecular biology and over 5 years of experience in pharmacy and healthcare support. Skilled in DNA analysis, PCR, gel electrophoresis, scientific writing, patient communication, prescription processing, insurance coordination, inventory management, and administrative support. Demonstrates strong attention to detail, organizational and analytical skills, professionalism, and the ability to follow established protocols, maintain accurate records, and collaborate effectively in fast-paced environments.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
North Vancouver, BC
08.2021 - Current
- Processed and prepared prescriptions accurately and efficiently in a fast-paced community pharmacy environment.
- Fill and prepare prescriptions for pharmacist verification while maintaining a high level of accuracy and attention to detail.
- Assisted patients at pharmacy pickup counter with prescription-related inquiries and directed clinical questions to pharmacist.
- Ordered pharmacy supplies to ensure efficient operations and product availability. and products from manufacturers and assist with maintaining appropriate inventory levels.
- Facilitated efficient daily operations by performing a wide range of pharmacy support duties.
- Assist patients at the pharmacy pickup counter, providing friendly and professional service.
- Answer and manage incoming pharmacy phone calls, assist patients with inquiries, and communicate with healthcare providers when required.
- Interacted with healthcare professionals and patients to address inquiries and provide support.
- Work effectively as part of a busy healthcare team while prioritizing multiple tasks and maintaining timely service.
- Use HealthWATCH pharmacy software extensively for prescription processing, workflow management, and day-to-day pharmacy operations.
- Maintain a high level of accuracy and attention to detail while handling confidential patient and prescription information.
Shadower • Part-time
English Bay Dental
Vancouver, British Columbia
05.2024 - 06.2025
- Shadowed a general dentist and gained firsthand exposure to the daily operations of a dental practice.
- Observed patient consultations, examinations, treatment planning, and a variety of dental procedures.
- Gained insight into patient communication, appointment scheduling, treatment coordination, and the administrative workflow of a dental office.
- Processed dental insurance claims and communicated with patients to address insurance-related questions and coverage.
- Communicated with patients to assist with inquiries and create a welcoming, professional environment.
- Assisted with processing dental insurance claims and communicating with patients regarding insurance-related questions and coverage.
- Coordinated communication with patients to ensure clear understanding of appointments and treatment plans. and appointments while observing the importance of organization and efficiency in a dental office
- Assisted with ordering and organizing dental office supplies and maintaining adequate inventory
Undergraduate Researcher (Course Credit)
University of British Columbia
Vancouver, BC
09.2024 - 12.2024
- Conducted a molecular biology research project investigating the accuracy of species identification and labelling of raw yellowfin and albacore tuna.
- Performed DNA analysis, polymerase chain reaction (PCR), and gel electrophoresis to examine genetic material and support species identification.
- Analyzed experimental results to identify discrepancies between tuna species and product labels, contributing to understanding of labeling accuracy.
- Collaborated with research team to interpret findings and draft scientific research paper, enhancing communication of results.
- Co-authored paper featured on UBC’s Expedition undergraduate research publication website, showcasing research contributions.
- Completed the research as part of a credit-bearing undergraduate biology course.
Education
Bachelor of Science - Combined Major in Biology and Chemistry
University of British Columbia (UBC)
Vancouver, BC 09.2020 - 04.2025
Skills
- Molecular Biology Techniques: PCR, DNA analysis, and gel electrophoresis
- Laboratory methods
- Research Skills: Data analysis, interpretation, and scientific writing
- Literature Review and Information Research
- Laboratory Workflow Management
- Lab protocols adherence
- Laboratory Organizational skills
- Maintaining a Clean and Organized Work Environment
- Time management
- Attention to Detail and Accurate Record keeping
- Problem-Solving and Adaptability
- Teamwork and Collaboration
- Written and Verbal Communication
- Confidentiality and Professionalism
- Independent Research
Certification
- Driving Licence 11/2022 - Present
- CPR Certification 11/2025 - 11/2028
- Standard First Aid & CPR
LANGUAGES
English – Fluent, Farsi – Fluent
AWARDS & SCHOLARSHIPS
Dean's List University of British Columbia (UBC) 01/2025
PUBLICATIONS
- UBC Expedition 12/2024
- Katie Choi, Shermin Madani, Jee Woo Park, Anna Ren
- Choi, K., Madani, S., Park, J. W., & Ren, A. (2024). Evaluating proper labeling of raw yellowfin and albacore tuna through species identification analysis. The Expedition, 17. https://ojs.library.ubc.ca/index.php/expedition/article/view/201314
Timeline
Undergraduate Researcher (Course Credit)
University of British Columbia
09.2024 - 12.2024
Shadower • Part-time
English Bay Dental
05.2024 - 06.2025
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
08.2021 - Current
Bachelor of Science - Combined Major in Biology and Chemistry
University of British Columbia (UBC)
09.2020 - 04.2025