Sherman Souto
Toronto
Summary
Detail-oriented and hardworking professional with experience in customer service, inventory management, and logistics. Skilled in teamwork, problem-solving, and maintaining accuracy in fast-paced environments while ensuring efficiency and workplace safety.
Overview
3
3
years of professional experience
Work History
Customer Service and Baker
Mrs. Fields
04.2023 - Current
- Delivered prompt and friendly customer service, resolving inquiries efficiently and receiving positive feedback.
- Managed inventory effectively, optimizing stock rotation and minimizing waste through timely orders and organized stock movement.
- Proficiently operated cash register, ensuring accurate transactions and proper documentation for cash handling.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Receptionist Assistant
Carol’s Dental Care
09.2021 - 10.2022
- Scheduled patient appointments, managed records, and promptly responded to calls and emails.
- Oversaw office supplies and equipment while ensuring a clean and comfortable waiting area.
- Provided efficient administrative support to maintain smooth operations.
Education
Digital Media Marketing
George Brown College
Toronto, ON12-2024
Marketing Management Post Grad Diploma
Humber College
Toronto, ON08-2024
Bachelor in Management Studies (marketing)
University of Mumbai (St. Andrews)
Mumbai, India08-2021
Skills
- Customer Service Skills
- Attention to Detail
- Inventory Management
- Time Management
- Teamwork and Collaboration
- Cash Handling and Accuracy
- Problem-Solving Skills
- Physical Stamina
- Organizational Skills
- Adaptability and Fast Learning
- Technology and Scanning Proficiency
- Safety Awareness
Languages
English
Native or Bilingual
Timeline
Customer Service and Baker
Mrs. Fields
04.2023 - Current
Receptionist Assistant
Carol’s Dental Care
09.2021 - 10.2022
Digital Media Marketing
George Brown College
Marketing Management Post Grad Diploma
Humber College
Bachelor in Management Studies (marketing)
University of Mumbai (St. Andrews)
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