Sherley Malonda
Daly City
Summary
Dedicated and dependable Shopper at Instacart, recognized for exceptional customer service and problem-solving skills. Known for a strong work ethic and attention to detail, I effectively manage time and multitask to ensure a seamless shopping experience. My friendly attitude fosters teamwork and collaboration, enhancing overall customer satisfaction.
Overview
23
23
years of professional experience
Work History
Shopper
Instacart
06.2019 - Current
Food Delivery Driver
DoorDash
11.2018 - Current
- Delivered food efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Managed cash transactions accurately and securely during deliveries.
- Communicated effectively with customers regarding order status and changes.
- Maintained vehicle cleanliness and ensured compliance with safety regulations.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
Administrator
IPRF Sacramento
06.2005 - 03.2024
Quality Control Inspector
3m
03.2003 - 2005
- Conducted inspections to ensure compliance with quality standards and specifications.
- Identified defects and non-conformities in products, initiating corrective actions.
- Collaborated with production teams to implement quality improvement initiatives.
- Developed and maintained inspection documentation to track quality metrics.
Education
Bachelor of Education -
Pais
Online School 03.2025
Diploma - Public Relations
Institute Germany Indonesia
Indonesia06.1999
Skills
Strong work ethic
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Time management
Multitasking Abilities
Active listening
Problem resolution
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team
Timeline
Shopper
Instacart
06.2019 - Current
Food Delivery Driver
DoorDash
11.2018 - Current
Administrator
IPRF Sacramento
06.2005 - 03.2024
Quality Control Inspector
3m
03.2003 - 2005
Bachelor of Education -
Pais
Diploma - Public Relations
Institute Germany Indonesia