Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherise White

Los Angeles

Summary

Well qualified financial systems leader with great customer service bringing over 10 years experience carrying out all accounts receivable and payable functions in very high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Overview

23
23
years of professional experience

Work History

Assistant Store Manager

Starbucks
04.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts FIFO asset management remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Accounts Receivable Representative

CINTAS, Professional Uniform and Facility Service
06.2019 - 04.2023
  • Streamlined billing processes for improved efficiency and reduced errors.
  • Contributed to positive cash flow by identifying opportunities for improvement in accounts receivable process by high collection in bad debt from customers.
  • Assisted with month-end close procedures, enabling timely financial reporting.
  • Mitigated risk by conducting thorough credit checks on new customers.
  • Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
  • Facilitated smooth audits through meticulous record-keeping and prompt provision of requested documentation.
  • Prepared emailed and mailed invoices to customers, processed payments, and documented account updates daily.
  • Reduced outstanding receivables by diligently following up on overdue payments.
  • Enhanced cash flow by promptly and accurately processing accounts receivable transactions.
  • Supported financial forecasting efforts by providing accurate data on expected collections and potential bad debt write offs.
  • Achieved a high level of customer satisfaction through proactive issue resolution, preventing late payments due to disputes.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Input financial data and produced reports using SAP, and excel.
  • Made over 40 outbound calls daily to vendors and customers to discuss and resolve account needs and retrieve payments.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Accounting Clerk

Consulting Are Us - CPA Firm
10.2010 - 05.2019
  • Input financial data and produced reports using Peachtree.
  • Reconciled account information and reported figures in software by comparing to bank account statement each month.
  • Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
  • Managed cash flow effectively by monitoring daily transactions reconciling bank accounts regularly.
  • Trained new employees on accounting principles and company procedures.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Processed payments and documents such as invoices.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
  • Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
  • Contacted customers to immediately find resolutions for escalated issues.

Administrative Office Manager

Full Gospel Church - Non Profit
07.2002 - 08.2010
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
  • Assisted executive management with special projects as needed to support overall business objectives.
  • Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
  • Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
  • Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
  • Completed bi-weekly payroll for 50 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Input high volume of monthly invoices with consistent accuracy.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.

Education

Business Admin - Accounting

DeVry University
Pomona, CA

Skills

  • Problem-Solving
  • Inventory Control
  • Special Billing Management
  • Time Management
  • Store Opening and Closing
  • Great Customer Service and Engagement
  • POS Systems
  • Financial Reporting
  • Data Entry and 10-Key
  • Month-end reports
  • Account Reconciliation
  • SAP understanding
  • Invoicing and collections

Timeline

Assistant Store Manager

Starbucks
04.2023 - Current

Accounts Receivable Representative

CINTAS, Professional Uniform and Facility Service
06.2019 - 04.2023

Accounting Clerk

Consulting Are Us - CPA Firm
10.2010 - 05.2019

Administrative Office Manager

Full Gospel Church - Non Profit
07.2002 - 08.2010

Business Admin - Accounting

DeVry University

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Sherise White