Sherif Ibrahim

Professional Customer Services & Travel Consultant who is ambitious and keen to find a good position in a well-established Company and looking for a good position in my experience field Customer Services, Sales, Tourism and travel industry. An excellent communicator, organized, reliable, self-motivated and able to work on own initiative or as part of a team, remaining adaptable and flexible in all situations. Travelled to 47 countries in Europe, Africa, Asia & North America.

• Good User for Microsoft Office Suite.
• Working as an Organizer for Events as freelance.
• Human Resources Planning and Analysis
• Business Coaching: Using Different Coaching Styles
• Consulting Fundamentals - Handling Challenging Situations
• Attended for online courses in IBM Egypt
• The Customer Service Agent in Action
• The Call Center Industry
• Customer Service Confrontation and Conflict
• Communication Skills
• Managing Challenges in Customer Service
• Time Management: Planning and Prioritizing Your Time
• Effective Team-building Strategies
• Call Center Communication Skills
• Optimizing Your Work/Life Balance: Taking Control of Your Stress
• Leadership Communication Skills
• The Model Leader
• The Voice of Leadership: The Power of Leadership Messaging
• Managing Attitudes during Difficult Times

• Date of Birth: 06/12/85
• Nationality: Egyptian
• Driving License: Valid
• Marital Status: Single

• Traveling
• Swimming
• Reading
• Music

Tico.ca

TICO Travel Industry Council of Ontario