Summary
Overview
Work History
Education
Interests
References
Timeline
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Sherie Wanying Zhao

Edmonton

Summary

  • Current MBA student with expertise in leadership, strategy, and data-driven decision-making, with actively participating internal competitions.
  • Professional knowledge in team building and training, including developing comprehensive training guidelines for sales floor and stock management from 4+ years of store management experience in the shoe retail industry, leading team to drive sales and strengthen brand loyalty.
  • Proven ability to achieve $1.8M in average annual sales revenue through strategic operations and customer-focused initiatives.
  • Enthusiastic and motivating personality, fostering positive relationships with coworkers and clients.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

Steve Madden
10.2021 - Current
  • Completes store operational requirements by scheduling and assigning employees
  • Maintains store staff by recruiting, selecting, orienting, training and promotes optimum and disciplining employees
  • Achieves financial objectives by preparing weekly agenda, scheduling expenditures, and analyzing variances
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements
  • Markets merchandise by studying advertising, sales promotion, and display plans
  • Protects employees and customers by providing a safe and clean store environment
  • Takes initiation to communicate with higher level manage team with feedbacks according to daily basis operation.

Counter Manager

Shiseido Counter Hudson's Bay Company
12.2019 - 10.2021
  • Achieve sales goal by motivating co-workers and assign tasks
  • Rank the top one Shiseido Counter in Canada during the September careset promotion 2020
  • Educate clients of knowledge of cosmetic products in variety of brands to pursue an achievement of sales
  • Strong client base from both WeChat group and frequent customers from Chanel Counter
  • Build trust and long term friendship with variety of clients by keeping in touch and educating product knowledge
  • Substantial knowledge of the specific usages on different skin care ingredients over different skin types.

Beauty Advisor

Chanel Counter Hudson's Bay Company
12.2018 - 12.2019
  • Educate clients of knowledge of cosmetic products in variety of brands to pursue an achievement of sales
  • Build relationship and trust with clients in short period of time by engaging conversation
  • Deliver close contact with client and build trust
  • Be a team player by supporting sales and objects of other cast members
  • Maintain and Expand Client tail.

Supervisor

Teapsy Café
10.2016 - 12.2017
  • Provide service and prepare drinks towards guests
  • Supervise and co-ordinate activities of workers, ensuring the location runs smoothly
  • Organize opening and closing duties as assigned
  • Develop positive relationships with team by understanding and addressing individual motivation, needs and concerns
  • Interview and train new coworker
  • Design and spread advertisement that posted on social media.

Education

Full-time MBA program -

University of Alberta
05-2026

Honors Geology program -

University of Alberta
05.2016

Interests

Pet Lover: Enjoys keeping pets and caring for three cats and a dog, having 3 cats and a dog at home

Chinese Literature: Enthusiast of classical and modern Chinese literary works

References

AVAILABLE UPON REQUEST

Timeline

Retail Store Manager

Steve Madden
10.2021 - Current

Counter Manager

Shiseido Counter Hudson's Bay Company
12.2019 - 10.2021

Beauty Advisor

Chanel Counter Hudson's Bay Company
12.2018 - 12.2019

Supervisor

Teapsy Café
10.2016 - 12.2017

Honors Geology program -

University of Alberta

Full-time MBA program -

University of Alberta

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Sherie Wanying Zhao