Sherien Tawfik
Summary
Dynamic professional with a proven track record of driving growth and efficiency through project management, key account management and effective problem-solving. Skilled in building strong relationships and leveraging data-driven decision-making to exceed objectives. Excels in fast-paced environments, demonstrating exceptional time management and team collaboration abilities.
Overview
11
11
years of professional experience
Work History
Assistant
Lullaboo Nursery And Childcare Center
11.2023 - 06.2024
Area Program Manager
Coptic Orphans
07.2022 - 11.2023
- Lead successful implementation, planning, monitoring, and reporting of Not Alone program according to the assigned budgets, policies, and plans
- Ensure timely and effective implementation of activities while adhering to the established policies. Report issues, concerns, and successes to the Program Manager/director and other departments
- Supervise and support Field Coordinators in carrying out and implementing all programs, through coaching, discussions, and field visits to ensure effective team performance.
- Ensure team's professional development, provide team members with technical support, and keep team motivated and knowledgeable
- Set, implement, and track budgets for training, activities, housing, and medical care to ensure proper budget allocation and efficient use of resources
- Oversee effective financial management of all programs in the area, including monitoring of funds allocated to volunteer representatives on quarterly basis
- Set plans for further growth of the area and ensure timely implementation, documenting progress through weekly updates and other reports
- Maintain open and effective communication channels with Cairo office through attending monthly and other office meetings as necessary
- Make periodic field visits and track new cases, continuously assessing needs in the assigned area
- Conduct and manage the quarterly training for volunteers, ensuring they have the common understanding of Coptic Orphans' values, directions, and policies
- Perform other relevant duties and tasks as assigned by the direct manager
Key Account Manager
Eva Pharma
04.2017 - 07.2022
- Built and maintained strong client relationships to drive business growth.
- lead a cross functional team towards achieving the company objective of sales.
- Strengthened client relationships through regular communication and effective problem solving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
-
Medical Representative
Eva Pharma
02.2014 - 04.2017
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Pharmacist
Peter Pharmacy
06.2013 - 01.2014
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Education
PMP - Project Management
Project Management Institute
Pennsylvania, Us 03.2024
Bachelor Degree in Pharmaceutical Science - Pharmaceutical Science
Faculty of Pharmacy
Cairo, Egypt05.2013
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Partnership Building
- Monitoring and reporting
- Key Account Management
- Data-driven decision-making
- Positive Attitude
- Problem-Solving
Languages
English
Full Professional
Arabic
Native or Bilingual
courses
- Learning personal branding. (LinkedIn)
- The six-morning habits of high performers. (LinkedIn)
- Improving your listening skills. (LinkedIn)
- Negotiation skills. (EVA) Advanced selling skills. (EVA)
- Key account management by Dr.Osama Edward
- Leading in crisis. (LinkedIn)
- Managing your time. (LinkedIn)
- Time Management: Working from Home. (LinkedIn)
Activities
- Volunteer at COPTIC ORPHANS during the periods from May 2013 till Nov 2015 and from Oct 2017 till Nov 2019.
- I have planned and executed a Mega event for Teaching hospitals' Key pharmacists all over Egypt. To illustrate, the program was talking about Drug information center development training. Besides, it was consisting of ten lectures and it had lasted for three months. The event was held in NTI in collaboration with CAPA.
- A Leader of some sort of Charity Work Outside the college Society.
Timeline
Assistant
Lullaboo Nursery And Childcare Center
11.2023 - 06.2024
Area Program Manager
Coptic Orphans
07.2022 - 11.2023
Key Account Manager
Eva Pharma
04.2017 - 07.2022
Medical Representative
Eva Pharma
02.2014 - 04.2017
Pharmacist
Peter Pharmacy
06.2013 - 01.2014
PMP - Project Management
Project Management Institute
Bachelor Degree in Pharmaceutical Science - Pharmaceutical Science
Faculty of Pharmacy
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