Sherie LeBlanc

Rebuilt Raymond Burr Vineyards after addressing over 20 years of deferred maintenance.

Introduced the first vintage in 2018 following the acquisition in 2017, without prior production.

Conducted tastings at various locations due to the absence of a dedicated tasting room.

Engaged customers by sharing insights on vineyard history and available varietals.

Trained new employees on RBV operational procedures to ensure consistency.

Processed sales transactions using the Vinespring point-of-sale system, transitioning to Commerce One.

Scheduled staff for tasting room operations to enhance efficiency.

Collaborated with team members to meet project objectives and deadlines. Packed and shipped Wineclub allocations for Fall/Spring shipments

• Greeted customers to assess needs and preferences effectively.
• Greeted customers and provided exceptional customer service.
• Assisted customers in selecting products, ensuring proper sizing and styling.
• Executed cash register operations, including balancing drawers and counting money.
• Processed payments through credit card transactions swiftly and securely.
• Designed merchandise displays with signage to drive sales and minimize overstock.
• Maintained store cleanliness by upholding standards for floors, windows, and displays.
• Conducted cashier duties by processing payments and issuing accurate receipts.

• Streamlined policies and procedures for fencing operations to enhance efficiency.
• Managed office finances, including weekly 941s and bank statement reconciliations.
• Executed filing tasks and monitored credit card charges to maintain accurate records.

• Greeted guests and addressed inquiries to elevate the service experience.
• Conducted informative mountain tours for individuals and groups.
• Resolved guest complaints promptly while maintaining professionalism.
• Maintained high customer service standards during all guest interactions.
• Provided visitors with detailed information on mountain services, events, and facilities.
• Distributed information about various mountain areas to enrich the guest experience.
• Ensured strict adherence to safety protocols at all times.
• Offered refreshments upon check-in to enhance guest comfort.

• Monitored classrooms, ensuring student safety and compliance with school rules.
• Adapted instructional methods to accommodate diverse student learning styles.
• Engaged students in discussions, enhancing interest and promoting active learning.
• Provided classroom instruction aligned with lesson plans, supporting student understanding.
• Collaborated with lead teachers to maintain instructional continuity during absences.
• Managed classroom environments, fostering a safe and productive atmosphere for learning.
• Utilized positive reinforcement techniques to motivate and inspire students.
• Attended training sessions to enhance teaching skills and effectiveness.

• Refurbished the entire property, Lodge, and 6 cabins.
• Developed policies and procedures for the organization.
• Organized reservations, checked guests in,and collected payment
• Managed daily operations of business, including hiring and training staff. Scheduling maid service for entire lodge
• Identified new opportunities for growth, expansion, and diversification.
• Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
• Developed and implemented strategies to increase customer satisfaction and loyalty.

• Managed daily store operations, including customer service, inventory management, and staff scheduling.
• Trained new employees on company policies, procedures, and customer service standards.
• Coordinated with vendors to secure competitive pricing and product availability.
• Provided leadership support during peak hours by motivating staff to meet performance targets.
• Oversaw cash handling procedures and reconciled discrepancies as needed.
• Resolved customer complaints promptly and addressed issues that arose during business hours.
• Supervised employees while delivering ongoing training to enhance customer satisfaction.
• Conducted regular inventory checks and ordered merchandise to maintain optimal stock levels.