Sherie Gibson
Saint John,NB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
28
28
years of professional experience
Work History
Cashier and Customer Service
Kanes Corner Convenience /Best Stop Ultramar
07.2019 - Current
- Ring in individuals purchases and make proper change back
- Be a positive individual to all customers.
Customer Service Representative
Dealermine
09.2019 - 06.2021
- Create appointments for individuals (inbound/outbound) calls to or from dealerships for services/maintenance to be done.
Security Guard
Commissionaires
04.2015 - 06.2021
- Worked at Regional Hospital, Wyndham, and Irving Oil on Crown Street
Airline Ticket Specialist
Air Canada
05.2019 - 06.2019
- Create, Book, reschedule, and fix airline tickets via email and phone.
Group Sales Specialist
Wyndham Destinations
04.2019 - 05.2019
- Prepare group bookings in hotels and resorts of their choosing
- Book, create, prepare, communicate via email, text, or phone clients and customers.
Support Worker
John Howard society
06.2014 - 09.2014
- Clean houses, prepare programs for individuals, administer medications, maintain individuals time tables and schedules
- Prepare and or help with food preparation.
Customer Service
Xerox
10.2010 - 09.2012
- Placed orders for paper and ink for Xerox copiers all over Canada and the United States
Security Guard
Securitas
08.2010 - 02.2011
- Security Guard duties, foot patrols for varies companies
Cashier
Blair's Sundries Tobacco
01.2009 - 12.2010
- Help customers with buy items in a small tobacco store
- Also provide great customer service with clientele.
Trainer
Bell Canada
10.2005 - 08.2006
- Make preparations for new trainees in the call center industry regarding sales of products
- Create, initiate, and prepare individuals with key information to sell and up sell products for Bell.
Assistant Secretary
NB School District
09.1996 - 06.1997
- Assist secretary with everyday school procedures (answer phones, photo copy, prepared information packs, type letters/invoices).
Education
Bachelor of Arts - Sociology
UNB
Saint John, NB04.2022
Diploma - Criminology
Eastern College
Saint John, NB06.2014
Skills
- Surveillance
- Front Desk
- Security
- Time Management
- Typing
- Upselling
- Computer Skills
- Cashiering
- CCTV
- Communication Skills
- Cash Handling
- Customer Service
- Loss Prevention
- Social Work
- Customer Transactions
- Cash Register Operations
- Product Recommendations
- Point of Sale proficiency
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Dealermine
09.2019 - 06.2021
Cashier and Customer Service
Kanes Corner Convenience /Best Stop Ultramar
07.2019 - Current
Airline Ticket Specialist
Air Canada
05.2019 - 06.2019
Group Sales Specialist
Wyndham Destinations
04.2019 - 05.2019
Security Guard
Commissionaires
04.2015 - 06.2021
Support Worker
John Howard society
06.2014 - 09.2014
Customer Service
Xerox
10.2010 - 09.2012
Security Guard
Securitas
08.2010 - 02.2011
Cashier
Blair's Sundries Tobacco
01.2009 - 12.2010
Trainer
Bell Canada
10.2005 - 08.2006
Assistant Secretary
NB School District
09.1996 - 06.1997
Bachelor of Arts - Sociology
UNB
Diploma - Criminology
Eastern College
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