Sheri D. Fejeran
Redondo Beach,CA
Summary
Seasoned managing real estate broker with extensive expertise in real estate law and agent management, Leading teams of agents, ensure compliance with regulatory frameworks while optimizing operational efficiencies. Deep understanding of real estate law to provide strategic counsel to agents and their clients.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Interim CEO
Guam Association Of REALTORS®
05.2024 - Current
- Provide strategic direction and vision for the association in alignment with the mission and goals.
- Ensure adherence to legal and regulatory requirements, as well as maintaining proper governance practices within the association.
- Oversee membership recruitment, retention strategies, and member engagement initiatives.
- Represent the association in public forums, advocate for industry interests, and maintain positive relationships with stakeholders, government entities, and the public.
- Develop and oversee budgets, financial planning, and ensure the fiscal health of the association.
- Design and implement programs, events, and educational opportunities that add value to members and advance the profession.
- Facilitate effective communication within the association, including internal communications with staff and volunteers, as well as external communications with members and the broader community.
- Build strategic partnerships with industry organizations, sponsors, and other stakeholders to enhance the association's influence and resources.
- Support professional growth and development of association staff and members through training, resources, and networking opportunities.
- Oversee the use of technology and systems to streamline operations, improve efficiency, and enhance member services.
- Provide support to the board of directors and committees, facilitating meetings, and implementing decisions.
- Identify and mitigate risks that could impact the association's reputation, operations, or financial stability.
CEO and Broker of Record
Palm Realty Boutique
12.2017 - 06.2024
- Manage real estate transactions from initiation to closing.
- Train and develop agents on all aspects of working with buyers and sellers, negotiating skills, writing offers, etc.
- Recruited agents to help build real estate company from 55 to 115 agents in less than two years.
- Ensure adherence of contracts and DRE regulations.
- Direct communication between local, state and national association of REALTORS®.
- Review and sign off on final real estate transactions using BrokerMint platform. Hired a transaction coordinator who reviews files and advises on missing documents etc.
- Identify and solve complex strategy problems that impact sales agents.
- Maintain awareness of current city/state regulations, local zoning laws etc.
- Developed innovative strategies and tactics to promote agents real estate listings using social media and other platforms.
- Developed successful marketing strategies to promote properties and maximize exposure for agents.
- Handle all risk management questions between agents and clients in solving complex transactional issues.
Broker of Record
KW Beach Cities
07.2013 - 12.2017
- Resolved agent and client conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance of agents to identify areas of improvement and make necessary adjustments.
- Supervised over 200 agents and assisted them with contracts and negotiation skills.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and national associations.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Kept agents in compliance with local, state and federal regulations.
- Generated professional networks by engaging in industry related organizations.
- Coordinated office events, seminars and meetings for agents and staff.
- Transitioned brokerage from paper files to working with DotLoop Transaction platform.
- Organized and updated real estate sales checklists to ensure the accurateness of all CAR forms.
Primary Sales Manager
RE/MAX Beach Cities
01.2001 - 07.2013
- Coached agents in successful selling methods and negotiation skills.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached and counseled sales agents, assisting with individual selling efforts and helping sales agents reach targets.
- Developed mentor program and trained new agents.
- Reviewed and approved contracts, disclosures etc.
- Handled agent/client relations issues, enabling quick resolution, and client satisfaction.
- Collaborated cross-functionally with RE/MAX headquarters, regional and other teams nationally to maintain consistent message and experience.
- Collaborated with upper management to implement continuous improvements and exceed company goals.
- Held one-on-one and company wide meetings with agents to identify selling hurdles, contract and database management and offered insight into best remedy.
Education
MBA - Organizational Leadership
California Coast University
Santa Ana, CA01.2020
Bachelor of Science - Business Administration And Management
California Coast University
Santa Ana, CA06.2004
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZSkills
- Agent relationship management
- Lead development
- Complaint resolution
- Great active listening skills
- Staff training & team building
- Managing operations
- Real Estate Industry Understanding
- Local, State and National Director
Certification
- Licensed Real Estate Broker
- Member of PV Association of REALTORS®, California Association of REALTORS® and National Association of REALTORS®
- PV Association of REALTORS Director, California Association of REALTORS® Director and Past National Association of REALTORS Director
- Past Association President
- Past Chair, CAR Residential Purchase Agreement Task Force that designed and the new RPA used throughout California today.
- Los Angeles Business Journal Mentor of the Year award in 2008
- Past REALTOR® of the Year for South Bay Association of REALTORS®
- Past Broker of the Year for South Bay Association of REALTORS®
Timeline
Interim CEO
Guam Association Of REALTORS®
05.2024 - Current
CEO and Broker of Record
Palm Realty Boutique
12.2017 - 06.2024
Broker of Record
KW Beach Cities
07.2013 - 12.2017
Primary Sales Manager
RE/MAX Beach Cities
01.2001 - 07.2013
MBA - Organizational Leadership
California Coast University
Bachelor of Science - Business Administration And Management
California Coast University
Bachelor of Arts - Business Administration
Arizona State University
- Licensed Real Estate Broker
- Member of PV Association of REALTORS®, California Association of REALTORS® and National Association of REALTORS®
- PV Association of REALTORS Director, California Association of REALTORS® Director and Past National Association of REALTORS Director
- Past Association President
- Past Chair, CAR Residential Purchase Agreement Task Force that designed and the new RPA used throughout California today.
- Los Angeles Business Journal Mentor of the Year award in 2008
- Past REALTOR® of the Year for South Bay Association of REALTORS®
- Past Broker of the Year for South Bay Association of REALTORS®
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