Summary
Overview
Work History
Education
Skills
Software
Timeline
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Sherice Rose Green

Toronto,ON

Summary

Dedicated music enthusiast adept at self-management and consistently surpassing performance objectives. Possesses exceptional customer relations expertise, including a proven track record of serving high-revenue clientele. Demonstrates an enduring commitment to continuous learning, leveraging an "always-learning" mindset.

Overview

6
6
years of professional experience

Work History

Digital Marketing Consultant

Accenture
09.2022 - Current
  • Manage portfolio of high value advertisers increasing quarterly revenue on the Social Media platform.
  • Managed over 30 outbound calls daily, while maintaining an average of 89% of calls scheduling follow up calls.
  • Research and discover fundamental understanding of a wide variety industries.
  • Identify sales opportunities and provide clients with tailored solutions to meet their goals
  • Develop expert working knowledge of Social Media advertising solutions (including measurement).

Artist Liaison

NXNE North By NorthEast Sponsored By Aurora
01.2018 - 12.2019
  • Streamlined communication between artists, managers, and event organizers for smooth event execution.
  • Created a welcoming atmosphere within green rooms by attending to every detail from décor preferences to dietary restrictions, fostering a positive environment for artists.
  • Provided exceptional guest services, addressing any concerns or issues promptly and professionally.
  • Coordinated with artists and management teams to ensure smooth backstage operations during concerts.

Event Manager

Canadian Music Week
01.2018 - 12.2018
  • Ensured smooth transitions between program elements at live events through effective stage management techniques.
  • Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Education

High School Diploma -

Laura Secord Secondary School
St. Catharines, ON
05.2001 -

Skills

  • - Proficient in call center operations
    - Demonstrated excellence in customer service
    - Skilled in account management
    - Exceptional interpersonal communication abilities
    - Proficient in utilizing CRM software
    - Effective in resolving issues

Software

Microsoft Software

CRM Software

Timeline

Digital Marketing Consultant

Accenture
09.2022 - Current

Artist Liaison

NXNE North By NorthEast Sponsored By Aurora
01.2018 - 12.2019

Event Manager

Canadian Music Week
01.2018 - 12.2018

High School Diploma -

Laura Secord Secondary School
05.2001 -

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Sherice Rose Green