Sheri Smith
Mississauga,ON
Summary
Adept Quality Assurance Coordinator with a proven track record at Custom Health, enhancing process efficiency and ensuring regulatory compliance. Leveraged problem-solving abilities and effective communication to train staff and improve quality assurance techniques. Achieved significant error reduction, demonstrating a strong work ethic and organizational skills.
Overview
13
13
years of professional experience
Work History
Quality Assurance Coordinator RPHT
Custom Health
05.2024 - Current
- Enhance overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Evaluate accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Ensure compliance with all relevant regulations and standards with delivery logs, validation, final product checks and documentation.
- Train and develop new employees.
- Review and investigate medication incidents (packaging, logistics, and validation) report in PharmaPod and work with the validation, logistics, and packaging team to implement quality improvement efforts to prevent recurrence.
- Preform all duties of a Registered Technician. Complete final product checks, complete validation product checks with PacVision.
- Ensure accuracy of prepared medication in an organized and efficient manor.
Registered Pharmacy Technician Team Lead
Custom Health
05.2021 - Current
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Developed and implemented improvements to pharmacy organization system.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Performed all duties of a Registered Technician, completed final product checks, final product validation checks using PacVsion.
- Ensured accuracy of prepared medication and legal compliance and product quality.
- reviewed and investigated medication incidents (packaging and validation) and implemented quality improvement efforts to prevent recurrence.
Registered Pharmacy Technician
Hogan Pharmacy
04.2017 - 04.2021
- Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
- Served as a reliable resource for physicians regarding prescription clarification requests, promoting efficient communication between healthcare professionals.
- Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
- Served as a liaison between pharmacists and nursing staff in long term care settings ensuring accurate medication administration to patients.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Replenished automated dispensing cabinets on a daily basis
- Accurate record keeping using Kroll and PointClickCare.
- Completed BPMH daily and communicated with doctors and nursing staff resolving any discrepancies
Registered Pharmacy Technician
Classic Care Pharmacy
10.2014 - 04.2017
- Prepared unit-dose medications for long-term care facilities, ensuring accurate labeling for proper administration.
- Aseptic Technique and sterile preparation and final checks
- Completed final product checks including narcotic batches, unit dose medications, weekly strips and ward stock
- Communicated with health care professionals resolving any discrepancies with medication orders
- Accurate patient record keeping using Kroll and PointClickCare
Pharmacy Assistant
Classic Care Pharmacy
05.2011 - 10.2014
- Assisted pharmacy staff with preparing medications and filling orders.
- Entered prescriptions in kroll and PointClickCare and ensuring all orders were completed on a daily basis
- Run Automed Dispensing Cabinet for weekly strip packaged medications
- Aseptic Technique and compounding Sterile mixtures in a sterile environment
- Communicated and interacted professionally with nursing staff, Doctors, Pharmacists
Education
No Degree - Pharmacy Technician
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON01.2013
High School Diploma -
Iona Secondary School
Mississauga, ON06.1996
Skills
- Customer Satisfaction
- Training and Development
- Strong Work Ethic
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Effective Communication
- Professionalism
- Performance monitoring
Languages
English
Full Professional
Timeline
Quality Assurance Coordinator RPHT
Custom Health
05.2024 - Current
Registered Pharmacy Technician Team Lead
Custom Health
05.2021 - Current
Registered Pharmacy Technician
Hogan Pharmacy
04.2017 - 04.2021
Registered Pharmacy Technician
Classic Care Pharmacy
10.2014 - 04.2017
Pharmacy Assistant
Classic Care Pharmacy
05.2011 - 10.2014
No Degree - Pharmacy Technician
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Iona Secondary School
Similar Profiles
Evelyn LuEvelyn Lu
Clinical Pharmacist at Custom HealthClinical Pharmacist at Custom Health
MARY ROSE CRUZMARY ROSE CRUZ
Packaging Supervisor at Custom HealthPackaging Supervisor at Custom Health
Liz ScarcelliLiz Scarcelli
Pharmacy Technician at Custom HealthPharmacy Technician at Custom Health