Sheri Nold

Coward Pharmasave

04.2007 - 05.2021

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
Stocked, labeled, and inventoried medication to keep accurate records
Entered and processed patients' prescriptions into internal system
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Answered incoming phone calls and addressed questions from customers and healthcare providers
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
Maintained proper drug storage procedures, registries, and records for controlled drugs
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
Resolved third-party billing, computer system and customer service issues
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
Set up and modified patient profiles to include current medications and insurance details
Managed opening and closing duties for pharmacy
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies