Sheri Bjorgan
Medicine Hat ,AB
Summary
Dynamic Sales Professional with a proven track record at Medicine Hat Nissan, enhancing customer satisfaction and streamlining service needs. Expert in sales pipeline management and customer relationship building, demonstrated through significant contributions to team objectives and client education. Skilled in objection handling and closing techniques, consistently achieving high levels of client retention and satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Professional
Medicine Hat Nissan
Medicine Hat, AB
01.2023 - Current
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Contributed to team objectives in fast-paced environment.
- Consulted with businesses to supply accurate product and service information.
Insurance Broker
Robinson Insurance Benefits
Redcliff Alberta
01.2019 - 12.2023
- Contributed to company growth through participation in industry events, conferences, and seminars promoting our services.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Insurance Agent
Cooperators
Medicine Hat, AB
01.2013 - 12.2019
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Utilized CRM software to manage client relationships.
Drywall Taper
Moduline Industries
Medicine Hat, AB
01.2009 - 12.2013
- Cleaned up work areas upon completion of projects.
- Demonstrated adaptability by working on a variety of projects, including residential remodels, new construction, and commercial properties.
- Measured and marked cutting lines on drywall for lengths, heights and penetrations.
- Received consistent excellent feedback on work quality and customer service.
- Applied skills in taping, sanding and finishing drywall to meet project specifications.
- Mixed, matched and applied diverse textures to achieve quality finishes.
- Applied tape to seal joints by embedding into sealing compound.
- Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
Education
Diploma -
Crescent Heights High School
Medicine Hat, AB06.1999
Skills
- Objection handling
- Sales expertise
- Upselling and Cross Selling
- Closing Techniques
- Customer Relationship Building
- Social selling
- Cold-calling
- Lead Generation
Languages
English
Professional Working
Affiliations
- Taylor Hockley - Finance manager at Murray’s Chevrolet/Cadillac (403) 866-7490
- Starr Ralph - Previous supervisor at Cooperators Insurance (403) 928-7827
Timeline
Sales Professional
Medicine Hat Nissan
01.2023 - Current
Insurance Broker
Robinson Insurance Benefits
01.2019 - 12.2023
Insurance Agent
Cooperators
01.2013 - 12.2019
Drywall Taper
Moduline Industries
01.2009 - 12.2013
Diploma -
Crescent Heights High School