Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheree Marchese

Toronto

Summary

Motivated and compassionate individual with firsthand experience overcoming addiction, seeking to apply my personal recovery journey and professional skills in a Span Peer role. Eager to support individuals in their recovery by offering empathetic guidance, helping them access vital resources, and promoting hope and empowerment. Committed to fostering positive relationships, connecting clients to necessary healthcare, housing, and support services.

Overview

2013
2013
years of professional experience

Work History

Shift Supervisor

Public Mobile

Delivered personalized services to customers, addressing their individual needs and concerns while maintaining a professional and supportive demeanour.

Developed strong communication and interpersonal skills by helping clients resolve issues related to accounts, products, and services.

Managed a high volume of client interactions, ensuring that all communications were handled respectfully and efficiently.

Sales Associate

Shoppers Drug Mart
01.2002 - 04.2012

Provided high quality customer service in a fast paced retail environment

Developed strong communication and problem solving skills by effectively handling customers complaints and complex situations

Built trust with regular customers, creating a welcoming and supportive environment where they felt comfortable discussing their concerns

Assisted customers with sensitive issues, including prescription inquiries, health care services, and available community resources, always ensuring privacy and confidentiality.

Education

Certificate - Business

George Brown College
Toronto, ON
05.2003

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Languages

English
Full Professional

Timeline

Sales Associate

Shoppers Drug Mart
01.2002 - 04.2012

Shift Supervisor

Public Mobile

Certificate - Business

George Brown College
Sheree Marchese